UNIFY Maintenance Support
Closed Pre-Solicitation Posted
- Solicitation number
- FA5587UNIFYMaintenanceSupport
- Agency
- Air Forces Europe and Africa Air Force, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 811210 Electronic and Precision Equipment Repair and Maintenance
- Place of performance
- RAF Lakenheath Suffolk United Kingdom
- Points of contact
-
- MSgt Jaime Compean jaime.compean@us.af.mil +441638523839
- 2d Lt Christopher Stallings christopher.stallings.2@us.af.mil (314) 226-2353
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Air Force United States Air Forces in Europe - Air Forces Africa (USAFE-AFAFRICA) is seeking maintenance support for the OpenScape Xpert Dispatch Solution telephone and radio communications system at RAF Lakenheath, United Kingdom. The 48th Contracting Squadron is conducting market research to identify potential contractors capable of providing non-personal maintenance services for this critical communications infrastructure. The contract requires 24/7 help desk support, onsite maintenance, and emergency technical support across two command post locations, with three defined emergency support tiers ranging from minor to catastrophic system failures. Interested companies are requested to submit electronic responses by May 20, 2025, at 1200 London Time, providing details about their capabilities, descriptive literature, company information, and response timeframes. This is a Request for Information (RFI) for market research purposes, and no pricing information is currently being solicited.
The pre-solicitation notice indicates a four-year performance period from June 1, 2025, to May 31, 2029, with no specific set-aside designations identified. The contract requires U.S. citizen contractors capable of obtaining military facility access passes and covers maintenance for specific hardware including AudiocodesMediaPack gateways, OpenStage Xpert modules, phone systems, USB adapters, touch screen monitors, and associated networking equipment. Contractors will be responsible for software user licenses, emergency system restoration, and consultant support while adhering to strict operational security protocols. Travel expenses will be reimbursed according to Joint Travel Regulations, with pre-approved itineraries required. The procurement falls under NAICS Category 811210 for Electronic and Precision Equipment Repair and Maintenance, with a Product Service Code (PSC) of L059 for Technical Representative services for Electrical and Electronic Equipment Components.
Notice text
The 48th Contracting Squadron at RAF Lakenheath, United Kingdom, seeks feedback/sources of companies capable of providing non-personal services for UNIFY Maintenance Support in accordance with the attached PWS.
Response Guidlines: Only electronic responses will be accepted. Please send responses by email to the primary POCs not later than Tuesday, 20 May 2025 at 1200 London Time. Earlier submission is highly encouraged.
*This RFI notice is issued for planning purposes only. Responses to this notice shall assist the Government in market research and identify potential sources. This notice does NOT serve as a formal request for proposal or request for quote. No pricing information is being requested at this time.
*Funding is not and may not be made available to solicit the requirement. This RFI is not intended to serve as an official notice to obligate the Government to award a contract and consequently the Government does not intend to pay for any bid/proposal preperation costs.
Requested Information: The following is request from interested companies:
1. Please indicate if your company is willing and able to provide the described maintenance services. If there are any conditions that prevent your company from providing a quote should a formal solicitation be issued, please provide further details to assist in market research.
2. Please provide descriptive literature commonly provided to the general public, if possible.
3. Identify your firm's information (name, address, phone number, CAGE code, Unique Entity Identifier (UEI)).
4. Identify the appropriate number of calendar days required to respond to an RFQ.
5. Identify ambiguous or confusing language in the draft PWS.
Attachments
| File | Type | Posted |
|---|---|---|
| UNIFY Maintenance Support - PWS - 2025.docx | DOCX document |
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