Troubleshoot and Repair CNC Plasma Table

The Department of Homeland Security's US Coast Guard is seeking a competitive 8(a) contract to troubleshoot and repair a CNC Plasma Cutter/table located at their Honolulu base. The solicitation requires an on-site technician to resolve complex software and hardware issues with a 5' x 10' Techno CNC Plasma table that has been non-operational for over two years. Specific repair objectives include fixing the torch height control (THC) system and restoring the machine to its original operating specifications, which involves resolving multiple software component challenges across platforms like Windows 10, EnRoute, WinCNC Controller, and Mach3 Control. The contract opportunity is currently open, with proposals due by February 24, 2025, and was initially posted on February 11, 2025. Contractors must demonstrate expertise in CNC machinery repair, specifically with complex plasma cutting systems and integrated software platforms.

The contract is designated as a Competitive 8(a) set-aside, targeting small disadvantaged businesses within the 333519 NAICS category for Rolling Mill and Other Metalworking Machinery Manufacturing. The place of performance is the USCG Base in Honolulu, Hawaii, specifically located at 400 Sand Island Parkway. While no specific award value is disclosed, the scope suggests a specialized, technical repair engagement requiring advanced technical skills. The system to be repaired includes a Hypertherm Powermax 125 with Duramax Hyamp torch and runs on multiple software versions, indicating a complex repair environment. Potential contractors will need to provide on-site technician support, as previous remote repair attempts by the manufacturer were unsuccessful, and the government requires direct, hands-on troubleshooting and restoration of the CNC plasma cutting system.