Travel Management Services

The U.S. Embassy Abuja is soliciting quotations for transaction fee-based Travel Management Services (solicitation number 19N10226Q0011) to support official travel arrangements for U.S. Government personnel. The Department of State intends to award multiple Indefinite Delivery/Indefinite Quantity (IDIQ) contracts on a Firm-Fixed-Price basis to qualified contractors who can provide comprehensive travel management services including airline reservations, ticketing, itinerary development, seat assignments, and billing reconciliation for domestic, regional, and international travel. Key qualifications required include IATA accreditation, demonstrated capabilities with Global Distribution Systems (GDS) and reservation systems, qualified English-speaking staff including a Project Manager and Travel Counselors, maintenance of a Travel Management Center in Abuja operating Monday-Friday 7:30 AM-4:30 PM with 24-hour emergency telephone service, and proof of appropriate insurance and bonding. The Government will award to responsible offerors whose proposals are deemed technically acceptable with fair and reasonable pricing, reserving the right to make award without discussions. Critical deadlines include April 20, 2026, for submission of technical questions to abujaprocurement@state.gov and April 27, 2026, at 17:00 West African Time for quotation submission to abujaprocbids@state.gov.

This is an unrestricted procurement with no set-aside designation, and no incumbent contractor information is provided in the solicitation documents. The estimated annual transaction volume is approximately 5,000 transactions, comprising 2,500 domestic return tickets, 500 domestic one-way tickets, 1,850 regional return tickets, 50 regional one-way tickets, and 100 international return tickets, with a contract period of one year plus one optional one-year renewal. While specific budget values are not disclosed, contractors must submit itemized transaction fees for all services as part of their financial proposals. The place of performance is Abuja, Federal Capital Territory, Nigeria, and all quotations must be submitted electronically in MS Word, Excel, or PDF format not exceeding 30MB, accompanied by a completed SF-1449 form, representations and certifications, and proof of active System for Award Management (SAM) registration.