Third Party Collections Program

The Defense Health Agency is conducting market research through Request for Information RFI# HT001126RFI0239 to identify vendors capable of providing third-party medical billing and collections services for Military Treatment Facilities across the Department of War. The contractor will centralize Other Health Insurance billing and collection activities using the Government Billing Solution system, including claim generation and submission within 10 business days of medical record completion, active follow-up on unpaid claims every 30 days, and payment posting within 24 hours of receipt. Key qualifications required include a Contractor Representative with five years of experience, a Billing and Collection Manager with five years of supervisory and insurance company experience, and a Human Resource Manager with Senior Professional in Human Resources certification; all employees must obtain National Agency Check with Inquiries clearance and complete annual Privacy Act and HIPAA training. Interested parties must submit a Capability Statement limited to 15 pages by Friday, April 10, 2026 at 4:00 PM EST, with responses addressing technical experience with GBS systems, MHS Uniform Business Office policies, training resource plans, and suggestions for Performance Work Statement improvements. The response should be submitted via email to the contract specialist and contracting officer as detailed in Amendment 0001, which was issued on March 26, 2026.

This procurement carries no set-aside designation, and no incumbent contractor or award value has been identified in the market research phase. The anticipated contract period will commence in March 2027 and will not exceed five years, covering 130+ Military Treatment Facility locations spanning the continental United States, overseas Air Force bases, Army installations, and Naval facilities. Compensation will be structured as a negotiated percentage of collections posted prior to the 121st day of delinquency, though specific award values are not disclosed at this RFI stage. The Government has indicated that if a solicitation is released following this RFI, it may be posted on GSA eBuy for GSA Multiple Award Schedules or OASIS+, or synopsized on the System for Award Management website. This RFI is explicitly identified as market research only and does not constitute a commitment to procure services or issue a future solicitation; however, non-response will not preclude participation in any future competitive solicitation.