Think Trends Software Implementation and Support
Closed Solicitation Posted
- Solicitation number
- 75F40126R00097
- Agency
-
FDA Office of Acquisition and Grant Services
Food and Drug Administration, Department of Health and Human Services
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 541511 Custom Computer Programming Services
- Place of performance
- Silver Spring, Maryland 20903, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The FDA's Office of Acquisition and Grant Services seeks an Indefinite Delivery/Indefinite Quantity contract for ThinkTrends Software Implementation and Support services, with proposals due September 28, 2026. This is a Total Small Business Set-Aside under NAICS 541511 (Custom Computer Programming Services), with a $34 million size standard threshold that restricts eligible proposals to small business concerns only.
Place of performance is Silver Spring, Maryland. The contract encompasses comprehensive technical expertise for ThinkTrends software implementation, configuration, enhancement, maintenance, and support across FDA operations, including data migration, Document AI with OCR and NLP capabilities, RPA and intelligent workflow automation, AI/ML lifecycle management and MLOps, analytics and visualization, regulatory document digitization, system integration, application development, security and compliance validation, agile project management, training, and knowledge transfer. Key deliverables include Document AI solutions for PDF-to-XML conversion with OCR accuracy exceeding 90%, FAERS support with AI-powered signal detection, API development, and Section 508 ICT accessibility compliance. Personnel must hold Tier 2 sensitivity designation background investigations and HSPD-12 compliance; mandatory security training and one-hour incident response procedures apply.
The estimated maximum contract value is $49 million over five years, with a $2,500 minimum guarantee. The contract type is Firm Fixed Price for the IDIQ vehicle with authorized Labor-Hour task orders. Evaluation prioritizes factors in descending order: Past Performance/Relevant Experience, Technical Approach, Management Approach, and Price/Cost. The pricing worksheet establishes 13 government labor categories at Level II and Level III proficiency tiers with 1,812 billable hours annually per FTE, plus ThinkTrends software licenses across six FDA centers. The IDIQ ordering period spans five years (Base Year plus four Option Years).
Notice text
ThinkTrends Software Implementation and Support IDIQ
The U.S. Food and Drug Administration (FDA) hereby issues Request for Proposals (RFP) No. 75F40126R00097 for ThinkTrends Software Implementation and Support services.
The Government intends to award one Indefinite Delivery/Indefinite Quantity (IDIQ) contract to provide technical and programmatic services supporting the implementation, integration, enhancement, maintenance, licensing support, and sustainment of the ThinkTrends software environment across FDA operations.
The resulting contract will provide a contractual vehicle through which FDA may issue task orders for specific requirements within the scope of the IDIQ.
This acquisition is a Total Small Business Set-Aside pursuant to FAR 19.502-2(b).
The applicable NAICS code is 541511 – Custom Computer Programming Services, with a size standard of $34 million in average annual receipts.
Only eligible small business concerns meeting the applicable requirements of the solicitation may submit proposals.
DESCRIPTION OF REQUIREMENT
The contractor shall provide comprehensive technical expertise to support ThinkTrends software implementation and related activities across FDA operations.
The requirement includes, but is not limited to:
-
- ThinkTrends software implementation, configuration, enhancement, maintenance, and support;
- Application and system integration;
- Data migration, integration, cleansing, cataloging, and engineering;
- Document AI, OCR, ICR, and NLP capabilities;
- RPA and intelligent workflow automation;
- AI/ML lifecycle management and related MLOps activities;
- Analytics, visualization, dashboards, and decision-support capabilities;
- Digitization and conversion of regulatory documents and adverse event reports;
- Integration with FDA systems and data sources;
- Application development and enhancement;
- Security, compliance, validation, auditability, and operational support;
- Agile project and program management;
- Training and knowledge transfer;
- Transition and continuity-of-operations support; and
- ThinkTrends software license acquisition and installation support, as applicable to individual task orders.
Specific requirements and performance standards are provided in Section C – Statement of Work and the other solicitation documents.
EXISTING THINKTRENDS ENVIRONMENT
FDA currently utilizes ThinkTrends capabilities in certain regulatory tools and systems, including the FDA Adverse Event Reporting System (FAERS), Site Selection Tools, and the BIMO Evaluation Support Tool (BEST).
Performance under the resulting contract will require the successful offeror to work within the Government's existing ThinkTrends environment and applicable FDA technical, security, data, integration, and operational environments.
Where performance requires software licenses, proprietary technical information, platform access, interfaces, documentation, or other third-party-controlled resources, the contractor shall obtain and maintain all rights, licenses, permissions, access, and authorizations necessary to perform the contract requirements.
Offerors shall address their approach to obtaining and maintaining any such resources as required by the solicitation.
Files
| File | Type | Posted |
|---|---|---|
| Attachment 1 Pricing Worksheet.xlsx | XLSX spreadsheet | |
| ThinkTrends SOW.pdf |
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