Technical Support for Laptop Computers
Closed Solicitation Posted
- Solicitation number
- 1301398287
- Agency
-
Naval Supply Systems Command
Department of the Navy, Department of Defense
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- PSC
- DE01 IT and Telecom - End User: Help Desk; Tier 1-2, Workspace, Print, Output, Productivity Tools (Labor)
- Place of performance
- Silver Spring, Maryland 20910, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Naval Supply Systems Command seeks onsite hardware support and warranty extension for 144 Dell Latitude 5531 laptops, with proposals due September 9. This procurement is a total small business set-aside, limiting competition to firms meeting SBA size standards for NAICS 541519.
Place of performance is Silver Spring, Maryland. The contract requires Dell ProSupport for each laptop, a one-year warranty extension effective October 2026, and Keep Your Hard Drive data-retention support to preserve Government control of failed storage media that may contain sensitive scientific data. Support coverage must maintain storage availability for mission-critical sequencing, bioinformatics, and infectious disease surveillance operations. The effort is unclassified. The period of performance runs October 2026 through October 2027.
Offerors must register in SAM with a Unique Entity Identification Number and be capable of submitting invoices through Wide Area Work Flow; lack of SAM registration disqualifies the offer. No third-party vendors, foreign or domestic, are accepted unless otherwise stated. The solicitation is a Request for Quote for a firm fixed-price contract evaluated on Lowest Price Technically Acceptable criteria. The NAICS code is 541519, Other Computer Related Services; the PSC code is DE01.
Notice text
3 versions
Update #3 · Latest ·
This solicitation is being issued as a small business set aside. The associated NAICS code is 541519. Offerors must be registered in Systems for Award Management (SAM) at www.sam.gov per FAR 52.212.1. All offers must also have a Unique Entity Identification Number at (SAM) at www.sam.gov and be able to submit invoices through Wide Area Work Flow (WAWF). Lack of registration in SAM will qualify contractor as ineligible for award. All responsible sources may submit a quotation in response to this solicitation which shall be considered. The solicitation is being issued as a Request for Quote (RFQ) for a firm fixed type contract based on the Lowest Price Technically Acceptable. The Naval Medical Research Command (NMRC) intends to award a contract resulting from this solicitation to the responsible offeror. No third party vendors (foreign or domestic) are accepted with NMRC unless otherwise stated.
Items are listed as follows:
2.0 SCOPE
144 EUDs already at NMRC, configured per MID specifications. Dell model is Latitude 5531. Requesting Dell ProSupport for each laptop
3.0 DELIVERABLES
1 year warranty extension for abovementioned Latitude 5531 EUDs. The required warranty is 1 year after the current warranty expires (October 2026) and Keep Your Hard Drive/Data Retention is required.
4.0 SECURITY
This effort is unclassified. Offeror should be a Dell provider
5.0 PERIOD OF PERFORMANCE
Support and services – 12 months upon award
Mfr.ModelSerialAsset type
DellLatitude 5531BF06NS3Laptop
DellLatitude 55318G06NS3Laptop
DellLatitude 5531FD06NS3Laptop
DellLatitude 55314G06NS3Laptop
DellLatitude 5531HF06NS3Laptop
DellLatitude 5531GRG2GR3Laptop
DellLatitude 553198G2GR3Laptop
DellLatitude 553199858T3Laptop
DellLatitude 55319CG2GR3Laptop
DellLatitude 5531C1H2GR3Laptop
DellLatitude 5531BDG2GR3Laptop
DellLatitude 5531BNG2GR3Laptop
DellLatitude 5531BSG2GR3Laptop
DellLatitude 5531BZG2GR3Laptop
DellLatitude 553192H2GR3Laptop
DellLatitude 55311LG2GR3Laptop
DellLatitude 55311QG2GR3Laptop
DellLatitude 55312PG2GR3Laptop
DellLatitude 55314HG2GR3Laptop
DellLatitude 55314PG2GR3Laptop
DellLatitude 553153H2GR3Laptop
DellLatitude 55315GG2GR3Laptop
DellLatitude 55315VG2GR3Laptop
DellLatitude 55311DG2GR3Laptop
DellLatitude 553162H2GR3Laptop
DellLatitude 55316DG2GR3Laptop
DellLatitude 55317MG2GR3Laptop
DellLatitude 55317ZG2GR3Laptop
DellLatitude 553180H2GR3Laptop
DellLatitude 55318GG2GR3Laptop
DellLatitude 55318RG2GR3Laptop
DellLatitude 55318VG2GR3Laptop
DellLatitude 553161H2GR3Laptop
DellLatitude 5531C9G2GR3Laptop
DellLatitude 5531DQG2GR3Laptop
DellLatitude 5531DVG2GR3Laptop
DellLatitude 5531DYG2GR3Laptop
DellLatitude 5531FJG2GR3Laptop
DellLatitude 5531FNG2GR3Laptop
DellLatitude 5531FZG2GR3Laptop
DellLatitude 5531GYG2GR3Laptop
DellLatitude 5531H3H2GR3Laptop
DellLatitude 5531C2H2GR3Laptop
DellLatitude 5531HPG2GR3Laptop
DellLatitude 5531HYG2GR3Laptop
DellLatitude 5531J0H2GR3Laptop
DellLatitude 5531JBG2GR3Laptop
DellLatitude 5531JCG2GR3Laptop
DellLatitude 5531JPG2GR3Laptop
DellLatitude 5531JWG2GR3Laptop
DellLatitude 553119G2GR3Laptop
DellLatitude 55311BG2GR3Laptop
DellLatitude 5531HLG2GR3Laptop
DellLatitude 55311GG2GR3Laptop
DellLatitude 55311RG2GR3Laptop
DellLatitude 55311TG2GR3Laptop
DellLatitude 553122H2GR3Laptop
DellLatitude 55312FG2GR3Laptop
DellLatitude 553132H2GR3Laptop
DellLatitude 55313CG2GR3Laptop
DellLatitude 553140H2GR3Laptop
DellLatitude 55314CG2GR3Laptop
DellLatitude 55311FG2GR3Laptop
DellLatitude 55315DG2GR3Laptop
DellLatitude 55315FG2GR3Laptop
DellLatitude 55315HG2GR3Laptop
DellLatitude 55316FG2GR3Laptop
DellLatitude 55317CG2GR3Laptop
DellLatitude 55317GG2GR3Laptop
DellLatitude 55317HG2GR3Laptop
DellLatitude 55317JG2GR3Laptop
DellLatitude 55317RG2GR3Laptop
DellLatitude 55315BG2GR3Laptop
DellLatitude 55318BG2GR3Laptop
DellLatitude 55318FG2GR3Laptop
DellLatitude 55318YG2GR3Laptop
DellLatitude 55319HG2GR3Laptop
DellLatitude 55319JG2GR3Laptop
DellLatitude 55319XG2GR3Laptop
DellLatitude 5531BBG2GR3Laptop
DellLatitude 5531BFG2GR3Laptop
DellLatitude 553182H2GR3Laptop
DellLatitude 5531CRG2GR3Laptop
DellLatitude 5531D9G2GR3Laptop
DellLatitude 5531DDG2GR3Laptop
DellLatitude 5531DFG2GR3Laptop
DellLatitude 5531DGG2GR3Laptop
DellLatitude 5531F9G2GR3Laptop
DellLatitude 5531FBG2GR3Laptop
DellLatitude 5531FCG2GR3Laptop
DellLatitude 5531GDG2GR3Laptop
DellLatitude 5531C8G2GR3Laptop
DellLatitude 5531GXG2GR3Laptop
DellLatitude 5531HFG2GR3Laptop
DellLatitude 5531HGG2GR3Laptop
DellLatitude 5531J8G2GR3Laptop
DellLatitude 5531JHG2GR3Laptop
DellLatitude 553113H2GR3Laptop
DellLatitude 55311KG2GR3Laptop
DellLatitude 553120H2GR3Laptop
DellLatitude 553125H2GR3Laptop
DellLatitude 5531GGG2GR3Laptop
DellLatitude 55312ZG2GR3Laptop
DellLatitude 553131H2GR3Laptop
DellLatitude 55313YG2GR3Laptop
DellLatitude 553144H2GR3Laptop
DellLatitude 55314JG2GR3Laptop
DellLatitude 55314NG2GR3Laptop
DellLatitude 55314SG2GR3Laptop
DellLatitude 55314TG2GR3Laptop
DellLatitude 55314VG2GR3Laptop
DellLatitude 55312JG2GR3Laptop
DellLatitude 55314ZG2GR3Laptop
DellLatitude 553155H2GR3Laptop
DellLatitude 55315QG2GR3Laptop
DellLatitude 553165H2GR3Laptop
DellLatitude 55316NG2GR3Laptop
DellLatitude 55316PG2GR3Laptop
DellLatitude 55316TG2GR3Laptop
DellLatitude 55316YG2GR3Laptop
DellLatitude 553176H2GR3Laptop
DellLatitude 55314XG2GR3Laptop
DellLatitude 55317QG2GR3Laptop
DellLatitude 55317SG2GR3Laptop
DellLatitude 55317XG2GR3Laptop
DellLatitude 553184H2GR3Laptop
DellLatitude 55319YG2GR3Laptop
DellLatitude 5531B5H2GR3Laptop
DellLatitude 5531BQG2GR3Laptop
DellLatitude 5531CJG2GR3Laptop
DellLatitude 55317KG2GR3Laptop
DellLatitude 5531CNG2GR3Laptop
DellLatitude 5531CTG2GR3Laptop
DellLatitude 5531DKG2GR3Laptop
DellLatitude 5531F4H2GR3Laptop
DellLatitude 5531G1H2GR3Laptop
DellLatitude 5531G2H2GR3Laptop
DellLatitude 5531G5H2GR3Laptop
DellLatitude 5531GHG2GR3Laptop
DellLatitude 5531CMG2GR3Laptop
DellLatitude 5531HZG2GR3Laptop
DellLatitude 5531JSG2GR3Laptop
DellLatitude 5531JXG2GR3Laptop
DellLatitude 5531HTG2GR3Laptop
Update #2 ·
This solicitation is being issued as a small business set aside. The associated NAICS code is 541519. Offerors must be registered in Systems for Award Management (SAM) at www.sam.gov per FAR 52.212.1. All offers must also have a Unique Entity Identification Number at (SAM) at www.sam.gov and be able to submit invoices through Wide Area Work Flow (WAWF). Lack of registration in SAM will qualify contractor as ineligible for award. All responsible sources may submit a quotation in response to this solicitation which shall be considered. The solicitation is being issued as a Request for Quote (RFQ) for a firm fixed type contract based on the Lowest Price Technically Acceptable. The Naval Medical Research Command (NMRC) intends to award a contract resulting from this solicitation to the responsible offeror. No third party vendors (foreign or domestic) are accepted with NMRC unless otherwise stated.
Items are listed as follows:
2.0 SCOPE
144 EUDs already at NMRC, configured per MID specifications. Dell model is Latitude 5531.
3.0 DELIVERABLES
1 year warranty extension for abovementioned Latitude 5531 EUDs.
4.0 SECURITY
This effort is unclassified. Offeror should be a Dell provider
5.0 PERIOD OF PERFORMANCE
Support and services – 12 months upon award
Update #1 ·
This solicitation is being issued as a small business set aside. The associated NAICS code is 541519. Offerors must be registered in Systems for Award Management (SAM) at www.sam.gov per FAR 52.212.1. All offers must also have a Unique Entity Identification Number at (SAM) at www.sam.gov and be able to submit invoices through Wide Area Work Flow (WAWF). Lack of registration in SAM will qualify contractor as ineligible for award. All responsible sources may submit a quotation in response to this solicitation which shall be considered. The solicitation is being issued as a Request for Quote (RFQ) for a firm fixed type contract based on the Lowest Price Technically Acceptable. The Naval Medical Research Command (NMRC) intends to award a contract resulting from this solicitation to the responsible offeror. No third party vendors (foreign or domestic) are accepted with NMRC unless otherwise stated.
Items are listed as follows:
Onsite hardware support after problem diagnosis, including next-business-day and/or 24 hour hardware support where applicable to the covered equipment. Keep Your Hard Drive or equivalent data-retention support for covered storage devices where applicable, to preserve Government control of failed storage media that may contain sensitive scientific data. Support coverage sufficient to maintain storage availability for mission-critical sequencing, bioinformatics, and infectious disease surveillance operations. Maintenance coverage for the required period of performance from October 2026 through October 2027 for the covered laptops.
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