SurveyMonkey Software License Subscription
Open Solicitation Posted
- Solicitation number
- 70SBUR27Q00000016
- Agency
-
Citizen and Immigration Services
Department of Homeland Security
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 513210 Software Publishers
- Place of performance
- Camp Springs, Maryland 20588, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Homeland Security's U.S. Citizenship and Immigration Services seeks quotes for SurveyMonkey Enterprise software license subscriptions, with questions due November 13, 2026 at 1300 ET and quotes due November 16, 2026. The acquisition is sole source under FAR 12.102(a), with SurveyMonkey identified as the only tool meeting the Government's enterprise requirements and available only through the original equipment manufacturer. The Set Aside line reads "No Set-Aside Used."
Award goes to the responsible quoter offering the lowest reasonably priced quote from authorized SurveyMonkey resellers, and grey market software and non-authorized resellers are excluded. Place of performance is Camp Springs, Maryland.
The requirement is 20 Enterprise Power User bundles: one bundle with 5 Power Users and 10,000 responses annually, and nineteen bundles with 5 Power Users and 5,000 responses annually each. Every bundle includes unlimited Casual Users. The license period runs November 23, 2026 through November 22, 2027, with delivery required 15 days after award.
The software must maintain FedRAMP authorization and comply with DHS security standards for handling personally identifiable information. It must also support enterprise-wide scalability for Federal Employee Viewpoint Survey administration, provide advanced analytics and trend analysis, and offer robust API integration. Mandatory FAR and HSAR clauses cover security prohibitions, representations and certifications, small business programs, and controlled unclassified information safeguarding.
Quotes go by email to Contracting Officer emily.a.robinson@uscis.dhs.gov and Contract Specialist kaitlyn.a.desranleau@uscis.dhs.gov. Quote instructions appear on page 63 and question instructions on page 64. Attachment 1 (SF1449) describes the licenses, and Attachment 2 is the Brand-Name Justification. The notice carries NAICS 513210 (Software Publishers) and PSC DA10.
Notice text
USCIS has a requirement for SurveyMonkey Enterprise licenses as described in Attachment 1 to the SF1449. See Attachment 2 for Brand-Name Justification.
See Page 63 for quote submission instructions and requirements. See Page 64 for instructions on submitting questions.
Files
| File | Type | Posted |
|---|---|---|
| 70SBUR27Q00000016_20261110.pdf |
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