Surgical Operational Efficiency Specialist Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 16 seeks Surgical Operational Efficiency Specialist Services at the Michael E. DeBakey VA Medical Center in Houston, Texas, with proposals due October 21, 2026 at 2:00 PM Central Time. This procurement is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses.

Place of performance is the Michael E. DeBakey VA Medical Center, 2002 Holcombe Blvd, Houston, TX 77030. The contract covers a one-year base period (November 1, 2026 through October 31, 2027) with two one-year option periods, for a potential total duration of three years. Estimated workload is 12,500 surgical cases annually requiring approximately 640 hours per week of effort across the Main Operating Room, Urology Clinic, ENT Clinic, Cardiology Cath Lab, Pulmonary Bronch Lab, and Sterile Processing Department.

SOES personnel must be manufacturer-trained and certified, possess knowledge of medical terminology and surgical procedures, maintain Level 1 VA Sterile Processing Certification within 90 days of hire, and be capable of lifting up to 35 pounds. Personnel vetting and credentialing requirements apply at the Tier 4/High Risk level, requiring appropriate background investigations and PIV card issuance. All SOES are prohibited from direct patient contact, opening sterile supplies, handling medications, sterilizing instruments, or initiating sterilization processes. Key responsibilities include equipment maintenance, inspection, preventive maintenance, minor repairs, troubleshooting, staff training, inventory management, and 24/7 on-call support during peak surgical times.

Monthly deliverables include preventative maintenance summaries, procedural summaries, tray assembly analysis, error reporting analysis, equipment support logs, robotic instrument usage analysis, flexible scope usage analysis, and cost-reduction opportunities. Invoicing must be submitted monthly in arrears and processed electronically per VAAR Clause 852.232-72. The NAICS code is 811210, Electronic and Precision Equipment Repair and Maintenance; PSC is J065. Contracting officer is Felicia Lovelady at felicia.lovelady@va.gov.