Substitute Caller Automation Software Acquisition
Closed Pre-Solicitation Posted
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- Solicitation number
- HE125425QE057
- Agency
-
DOD Education Activity
Department of Defense
- Responses due
- Set-aside
- Total Small Business
Opportunity facts
- NAICS code
- 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- Place of performance
- United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Defense Education Activity (DoDEA) is seeking a Substitute Caller Automation Software Solution to streamline substitute teacher assignment processes across its 167 schools in eight districts. The software must provide an intelligent, secure platform for automating substitute teacher outreach, placement, and communication while integrating with existing HR and scheduling systems. Key objectives include improving substitute fill rates, reducing administrative labor costs, and minimizing classroom disruptions through efficient personnel management. The solution must meet federal information security standards, pass the DoDEA IT Cyber Cloud Questionnaire, and receive approval from labor unions. Vendors must demonstrate a comprehensive, user-friendly system with mobile functionality, real-time analytics, and complete training and technical support capabilities.
The opportunity is designated as a Total Small Business set-aside with a structured contract comprising a base year and three option years, with full implementation required by July 15, 2025. The total estimated contract value is $205,509.23, initially targeting the Southeast and Mid-Atlantic districts serving 19,819 students across 51 schools at military installations including Camp Lejeune, Fort Campbell, and Fort Bragg. The software will support multi-channel communication, intelligent matching of substitutes to classroom needs, and comprehensive reporting functionalities. Pricing will include recurring annual costs for absence and substitute management, as well as one-time implementation and project management expenses. The contract falls under NAICS codes 518210 and 541519, specifically targeting computing infrastructure and data processing services.
Notice text
The Department of Defense Education Activity (DoDEA) seeks a Substitute Caller Automation Software Solution to streamline the process of assigning substitute or temporary personnel. The goal is to increase operational efficiency, reduce administrative workload, align substitute placements with scheduled lesson plans, and ensure timely communication with substitutes.
NAICS Codes: 518210, and 541519
Files
| File | Type | Posted |
|---|---|---|
| Statement_of_Objectives_Subcaller.docx | DOCX document | |
| DoDEAStudent_Population.xlsx | XLSX spreadsheet | |
| DoDEA_Cloud_Information_Questionnaire.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| Substitute Caller Automation Software Acquisition | Solicitation | |
| This notice | Pre-Solicitation |
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