SOURCES SOUGHT _ ServiceNow Staff Augmentation Services

Closed Pre-Solicitation Posted

Not the latest version. See the latest solicitation from .

Solicitation number
N5523626Q0114
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

PSC
Not on record
Place of performance
National City, California 91950, United States

Notice details come from SAM.gov. Updated .

About this opportunity

Naval Sea Systems Command (SWRMC) is conducting a sources sought for ServiceNow staff augmentation technical services with responses due 20 August 2026. The procurement is not set-aside and anticipates a base period of four months (25 September 2026 through 25 January 2027) with two four-month option periods, totaling one year.

Work will be performed onsite at SWRMC facilities. Both onsite personnel must hold and maintain active Top Secret Security Clearances and comply with DoD IAT Level 2 Security Standards. The requirement covers system migration from Oracle APEX to ServiceNow, ITSM expansion for help desk ticketing, and custom application development on the ServiceNow App Engine. Specific modules include Apprenticeship Program Tracking, Cell Phone Management, Personnel-Related Data and Organizational Hierarchy, IT Checkout and Equipment Issue Tracking, Support/Logistics Workflows, Facilities Requests and Help Desk, and Command Correspondence and Knowledge Base.

The government seeks two dedicated Full-Time Equivalent positions: a Solution Architect requiring 3+ years dedicated ServiceNow experience (5+ years preferred), ServiceNow Certified System Administrator and Certified Implementation Specialist (ITSM) certifications; and a Technical Consultant requiring a bachelor's degree in Computer Science or IT, minimum 5 years progressive IT experience with 3+ years on ServiceNow implementations, and active CSA plus multiple CIS certifications. Billing follows a fixed-rate, professional services model based on standard 40-hour work weeks invoiced monthly. The government will furnish equipment.

Interested vendors should submit a letter of interest including company name, SAM Unique Entity ID, business size, contact information, and capability description by 20 August 2026 under NAICS 541512.

Notice text

This is a Sources Sought announcement in accordance with RFO FAR Part 12 and is in anticipation of a potential future procurement program. Southwest Regional Maintenance Center (SWRMC) is conducting market research to determine industry capability and interest to provide the following services, including travel costs, materials, etc:

This procurement is for ServiceNow Staff augmentation technical services to support, modernize, and scale its enterprise digital workflows. The primary objectives of this procurement are: System Migration, ITSM Expansion, and Custom Application Development. This requirement includes one (1) base period, and two (2) option periods, each with a duration of four (4) months, for a total of one year.

SWRMC requires that both onsite personnel hold and maintain active Top Secret (TS) Security Clearances and comply with the DoD IAT Level 2 Security Standards.

The required period of performance is:

Base Period: 25 September 2026 to 25 January 2027

Option Period 1: 25 January 2027 to 25 May 2027

Option Period 2: 25 May 2027 to 24 September 2027

(May be subject to change)

See Statement of Work for full details.

SWRMC is seeking vendors with the capability to provide the previously mentioned services under applicable NAICS 541512. Interested companies should submit a letter of interest including the company’s name, SAM Unique Entity ID number, business size, telephone number, mailing address, and e-mail address of the company point of contact, along with a brief description of your company and its capabilities as they relate to the requirements set forth in the Statement of Work.

The information submitted will be used for acquisition planning purposes. The Government does not commit to providing a response to any comments or questions. No basis for a claim against the Government shall arise as a result of this announcement. Responses to this announcement are voluntary and are of no cost to the Government. All responses are due 20 August 2026, at 11AM Pacific, and should be sent via email to both Scott Quiambao at scott.s.quiambao.civ@us.navy.mil and Jorge Morales at jorge.a.morales67.civ@us.navy.mil.

Files

File Type Posted
26Q0114_SOW Rev1.pdf PDF

Notice history

Notice Type Posted
Solicitation _ servicenow staff augmentation services - amend 0001 Latest solicitation Solicitation
This notice Original Pre-Solicitation

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