Sources Sought Code Blue Paging System Maintenance

The Department of Veterans Affairs Technology Acquisition Center is conducting market research to identify qualified sources for Code Blue Paging System Maintenance services supporting two Veterans Affairs Medical Centers in Illinois and Wisconsin. The procurement seeks turnkey, in-house maintenance for RCOMM and Zetron brand equipment operating continuously for urgent life/safety communications, with required 24/7/365 support via telephone, email, and web-based technical assistance. Key requirements include provision of only new equipment and parts with original equipment manufacturer warranties, compliance with Section 508 accessibility standards, ENERGY STAR and FEMP Low Standby Power certifications, Zero Trust security controls, IPv6-Only support, and extensive federal compliance obligations including data breach notification with liquidated damages provisions. The government will evaluate capability statements based on company qualifications, socioeconomic status, existing contract vehicles such as GSA Schedule or GWAC participation, and commercially available pricing or rough order of magnitude estimates. Interested parties must submit capability statements limited to 10 pages electronically to Catherine Joyce at catherine.joyce1@va.gov no later than 12:00 p.m. EST on April 20, 2026, with responses used solely for market research purposes and no commitment to award implied.

This procurement is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses under NAICS code 517810 with a small business size standard of 1,500 employees, requiring that at least 50 percent of manufacturing costs or services be performed by eligible SDVOSB concerns with current SBA certification database listing. The contract encompasses a 12-month base period beginning June 1, 2026, through May 31, 2027, with four optional 12-month extension periods potentially extending performance through May 31, 2031, with one lot required for each facility during the base and option periods. No incumbent contractor or award value is specified in the sources sought notice, as this represents the initial market research phase preceding formal solicitation. The applicable product service code is R499 (Support—Professional: Other), and respondents must clearly indicate whether they are original equipment manufacturers or resellers with existing commercial contract vehicles and current pricing available for evaluation.