Source Sought - Connexall Software Renewal
Closed Pre-Solicitation Posted
- Solicitation number
- HT001525RFI0027
- Agency
-
Defense Health Agency
Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Texas, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Health Agency (DHA) at Fort Sam Houston, Texas is seeking to renew Connexall Software Support Maintenance for one year through a sole source award to Connell USA, Inc. The procurement involves a sophisticated end-to-end integration and communication platform designed to transform healthcare communication within hospitals, providing HIPAA compliant text messaging, role-based routing of calls and texts, and real-time clinical collaboration capabilities. The software enables clinicians to access critical care information, waveforms, vital signs, and patient data from remote locations while facilitating emergency communication with the touch of a button. The agency justifies the sole source approach by stating that Connexall is the only product capable of interfacing with current vendor applications for Nurse Call or Physiological Monitoring systems, and failure to renew would reduce clinical staff's ability to support critical patient care. Interested sources must submit an authorized letter from the manufacturer with detailed information demonstrating authority to provide Connexall Software, with responses due by July 8, 2025.
This procurement does not utilize any set-aside designations and identifies Connexall USA, Inc. as the sole source manufacturer, seller, and implementer of the required software platform. The contract supports the Enterprise Clinical Voice Communications (ECVC) system, formerly known as Vocera, which maintains commonality across the agency's communication infrastructure. The one-year renewal is critical for maintaining continuity of service in the Solutions Delivery Division (SDD) and ensuring uninterrupted healthcare communication capabilities. The software supports multiple device types including iPads, Android smartphones, and tablets, allowing healthcare providers to maintain encrypted, traceable communications that comply with HIPAA requirements. The urgency of this procurement is emphasized by the potential loss of critical patient support capabilities if the maintenance renewal is not executed in a timely manner.
Notice text
The Defense Health Agency (DHA), Ft Sam Houston, TX intends to issue a sole source award to Connell USA, Inc. for one year. The award will be executed as a sole source as continued support of Connexall Software Support Maintenance which is a sophisticated end-to-end integration and communication platform designed to transform healthcare communication within hospitals.
Connexall Software is a sole source product, manufactured, sold and implemented exclusively by Connexall USA, Inc. Failure to renew Connexall Software Support Maintenance will potentially reduce the ability of clinical staff to react/support critical patient support/treatment. Connexall is the only source capable of providing the communication platform that work with the current vendor’s application to provide an interface with Nurse Call or Physiological Monitoring. Not having Connexall Software and Support Maintenance would cause loss of service in Solutions Delivery Division (SDD). Connexall maintenance is required to maintain commonality of the software used throughout Enterprise Clinical Voice Communications (ECVC) formerly known as Vocera is a means for clinicians, staff, and patients to communicate and collaborate immediately in real time. The application provides HIPAA compliant text messaging that is encrypted and traceable. The application allows the user to connect to the right person with role-based routing of calls and texts. It allows device of choice, iPad, Android smart phones and tablets. From a clinical standpoint, the users can receive critical care information at the point of care and well as conferencing with clinicians off-site. Provides the ability to access Waveforms, vital signs, and background patient information from remote locations. Patient, event, and care team actions/treatment/events are available via messages, notifications, and calls. Facilitates the ability for the user to get help in urgent or emergency situations with the touch of a button.
All interested sources may submit an authorized letter from the manufacturer with detailed information and convincing evidence that clearly demonstrates the authority to provide Connexall Software for the Renewal Application as outlined above.
Files
| File | Type | Posted |
|---|---|---|
| SOURCES SOUGHT-Connexall SW.pdf |
Notice history
| Notice | Type | Posted |
|---|---|---|
| This notice | Pre-Solicitation | |
| Notice of Intent - Connexall Software Renewal | Special Notice |
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