Notice of Intent - Connexall Software Renewal

Closed Special Notice Posted

Not the latest version. See the latest pre-solicitation from .

Solicitation number
HT001525RFI0027
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
Jbsa Ft Sam Houston, Texas, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Defense Health Agency (DHA) at Fort Sam Houston, Texas has issued a Notice of Intent for a sole source award to Connell USA, Inc. for a one-year renewal of Connexall Software Support Maintenance. This sophisticated end-to-end integration and communication platform is designed to transform healthcare communication within hospitals and supports the Enterprise Clinical Voice Communications (ECVC) system used throughout DHA facilities. The software provides HIPAA-compliant, encrypted text messaging and role-based routing capabilities that enable real-time communication between clinicians, staff, and patients. The agency has classified this procurement under NAICS code 541519 (Other Computer Related Services) and PSC code 7A21 (Business Application Software). DHA emphasizes that Connexall is exclusively manufactured, sold, and implemented by Connexall USA, Inc., making it the only viable source for this critical healthcare communication infrastructure.

The primary objective of this notice is to maintain continuity of essential clinical communication services that support patient care and treatment capabilities. DHA has indicated that failure to renew the software maintenance could potentially reduce clinical staff's ability to respond to critical patient needs and would cause service disruptions in the Solutions Delivery Division. The system enables healthcare professionals to access vital signs, waveforms, and patient information from remote locations while facilitating urgent and emergency communications through multiple device types including iPads and Android smartphones. Interested sources have until July 1, 2025, to submit capability statements that must include business size information and an authorized manufacturer letter demonstrating their authority to provide Connexall Software renewal services. The procurement is being conducted under FAR Part 6.302-1 as a sole source award, with responses to be submitted to designated contracting personnel at DHA. If no qualified responses are received by the deadline, the agency will proceed with the sole source award to the incumbent contractor.

Notice text

The Defense Health Agency (DHA), Ft Sam Houston, TX intends to issue a sole source award to Connell USA, Inc. for one year. The award will be executed as a sole source as continued support of Connexall Software Support Maintenance which is a sophisticated end-to-end integration and communication platform designed to transform healthcare communication within hospitals.


Connexall Software is a sole source product, manufactured, sold and implemented exclusively by Connexall USA, Inc. Failure to renew Connexall Software Support Maintenance will potentially reduce the ability of clinical staff to react/support critical patient support/treatment. Connexall is the only source capable of providing the communication platform that work with the current vendor’s application to provide an interface with Nurse Call or Physiological Monitoring. Not having Connexall Software and Support Maintenance would cause loss of service in Solutions Delivery Division (SDD). Connexall maintenance is required to maintain commonality of the software used throughout Enterprise Clinical Voice Communications (ECVC) formerly known as Vocera is a means for clinicians, staff, and patients to communicate and collaborate immediately in real time. The application provides HIPAA compliant text messaging that is encrypted and traceable. The application allows the user to connect to the right person with role-based routing of calls and texts. It allows device of choice, iPad, Android smart phones and tablets. From a clinical standpoint, the users can receive critical care information at the point of care and well as conferencing with clinicians off-site. Provides the ability to access Waveforms, vital signs, and background patient information from remote locations. Patient, event, and care team actions/treatment/events are available via messages, notifications, and calls. Facilitates the ability for the user to get help in urgent or emergency situations with the touch of a button.


All interested sources may submit a capability statement that identifies business size, along with authorized letter from the manufacturer with detailed information and convincing evidence that clearly demonstrates the authority to provide Connexall Software for the Renewal Application as outlined above.

Files

File Type Posted
NOTICE OF INTENT-Connexall SW.pdf PDF

Notice history

Notice Type Posted
Source Sought - Connexall Software Renewal Latest pre-solicitation Pre-Solicitation
This notice Original Special Notice

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