Solicitation Amendment - ACB Inmate Call Monitoring Software W91QF4-26-Q-A021
Closed Special Notice Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- W91QF426QA0210003
- Agency
-
MICC Fort Eustis
Mission and Installation Contracting Command, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 513210 Software Publishers
- Place of performance
- Fort Leavenworth, Kansas 66027, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Army Materiel Command Mission and Installation Contracting Command Fort Eustis issued Amendment 0003 to solicitation W91QF4-26-Q-A021, extending the request for quote deadline to August 20, 2026 at 1:00 PM for an artificial intelligence inmate cloud-based communications monitoring system software. The acquisition is unrestricted and will be awarded on a lowest-priced technically acceptable (LPTA) basis to a single firm under simplified acquisition procedures (FAR 12.101-1).
The requirement covers three Department of Defense detention facilities: the United States Disciplinary Barracks, the Midwest Joint Regional Correctional Facility, and the Northwest Joint Regional Correctional Facility, serving more than 650 inmates. The AI platform must integrate with the existing ViaPath phone system and provide 24/7 continuous monitoring with near real-time transcription of non-privileged inmate calls, automated keyword detection alerts, multi-language translation (including mandatory Spanish-to-English), link analysis, and daily law enforcement assistance reports on criminal trends and incidents. The system must be AWS Cloud GOV certified and deployed as a cloud-native platform. The contractor must deliver a web-based dashboard, provide staff training via Microsoft Teams, and maintain dedicated personnel including an account manager and system specialist. Delivery is required by September 17, 2026, FOB Destination. Quotes must be valid for at least 30 calendar days and must include technical responses demonstrating understanding of the salient characteristics dated April 22, 2026. CMMC Level 1 certification is required. The contracting officer is Robert M. Parvin.
Notice text
Refer to Attachments-Solicitation Amendment Documents and Salient Characteristics.
Files
Notice history
| Notice | Type | Posted |
|---|---|---|
| Award-ACB Inmate Call Monitoring System | Award Notice | |
| This notice | Special Notice | |
| Amend 06 ACB Inmate Call Monitoring W91QF4-26-Q-A021 | Solicitation |
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