Sole source microsoft unified support
Closed Solicitation Posted
- Solicitation number
- N0018926QL302
- Agency
-
Naval Supply Systems Command
Department of the Navy, Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Norfolk, Virginia, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of the Navy Naval Supply Systems Command seeks Microsoft Unified Support services for 12 months of as-needed reactive and advisory support for U.S. Fleet Forces Command, with a sole source award to Microsoft and responses due August 4, 2026.
Place of performance is Norfolk, Virginia. The procurement is a Firm Fixed Price commercial services acquisition under FAR Part 12. Required services include 24/7 incident response, SharePoint configuration assistance and offline assessment, server hardening to Department of Defense Security Technical Implementation Guides (STIGs), system assessments, training, and on-site support with a minimum of 140 hours of Secure Delivery Management provided by U.S. citizens. The performance period runs September 4, 2026 through September 3, 2027. The NAICS code is 541519, Other Computer Related Services; PSC is DF01, IT and Telecom—IT Management Support Services (Labor).
Contractor personnel must maintain active SECRET facility clearances and comply with DoD security protocols. The Government justifies sole source to Microsoft under FAR 12.102(a) on grounds that Microsoft is the exclusive developer and proprietor of SharePoint, possesses proprietary knowledge and source-level diagnostics inaccessible to third parties, and is the only source capable of addressing mission-critical SharePoint environment outages and configuration failures that prior engineering teams could not resolve. Evaluation is based solely on price; award will be made without exchanges to the lowest priced quoter whose quote is technically acceptable. Responses must be submitted via email to the identified Navy contracting officer.
Notice text
Microsoft IT support to provide as-needed reactive and advisory support, including incident management, Microsoft-led Built-In Proactive Services, and on-site support. These services are required to meet organization-wide foundational support needs, in support of ongoing Fleet Readiness and Homeland Security operations.
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