Sole Source Acquisition for CSOSA Fleet Management System Maintenance and Support

The Court Services and Offender Supervision Agency (CSOSA) is seeking maintenance and support services for their existing Fleet Management System through a sole source acquisition under solicitation 9594CS25Q0069. The procurement encompasses comprehensive FleetCommander Software-as-a-Service (SaaS) maintenance for 69 GSA-leased vehicles, including software support, key box and kiosk maintenance across eight locations, and professional services for application infrastructure and onsite hardware support. The contract structure includes a 12-month base period from September 20, 2025 through September 19, 2026, with three additional one-year option periods available. Technical support requirements include email and telephone assistance Monday through Friday from 7:00 a.m. to 7:00 p.m. EST with eight-hour response times, hardware repair within two business days, and ongoing software updates. The evaluation will focus on assessing the contractor's price for completeness and reasonableness in relation to the solicitation requirements, with electronic quotes due by August 15, 2025 at 11:59 PM EDT.

This opportunity is designated as a Total Small Business set-aside under NAICS code 513210 (Software Publishers) with a size standard of $47 million. The current incumbent contractor is Agile Fleet, Inc., located in Chantilly, Virginia, and CSOSA is pursuing this as a sole source acquisition after receiving no responses to their sources sought notice issued in March 2025. The contract will support CSOSA's fleet management capabilities including vehicle reservation processing, key management, 24-hour vehicle access, real-time fuel and mileage tracking, driver identification, and maintenance tracking across their Washington, D.C. operations. Services will be performed at CSOSA locations within Washington, DC 20002, encompassing maintenance and support for the fleet management infrastructure that serves approximately 69 vehicles. The firm-fixed price contract structure provides predictable pricing across the multi-year performance period, with specific line items covering software maintenance, hardware support, and professional services tailored to CSOSA's operational requirements.