Skip Tracing/Process Serving Request for Information

The Department of Homeland Security (DHS), U.S. Immigration and Customs Enforcement (ICE) Enforcement and Removal Operations is conducting market research through this Request for Information (RFI) to identify vendors capable of providing skip tracing and process serving services. The procurement seeks vendors who can verify alien address information, investigate alternative addresses, confirm alien locations, and deliver documents to aliens using government-furnished case data, commercial data verification, and physical observation services. Vendors must submit capability summaries and provide feedback on potential contract approaches, including multiple vendor awards and indefinite delivery/indefinite quantity contract structures, along with input on proposed incentive-based pricing mechanisms. The government intends to evaluate vendors based on performance-based, volume-based, and quality assurance incentives designed to motivate accuracy, efficiency, and professionalism in locating and serving documents to aliens. Responses to this RFI must be submitted by November 5, 2025, at 5:00 pm ET in Word or PDF format to the specified contract personnel, with today's posting date of October 31, 2025.

This RFI contains no set-aside designations and does not identify any current incumbents or contractors. The government anticipates potential contract awards for an initial docket size of 10,000 aliens, with planned incremental expansion up to 1,000,000 aliens, though specific award values and budget ranges are not disclosed in this pre-solicitation notice. The RFI is classified under NAICS Code 541199 (All Other Legal Services) and PSC Code R699 (Support-Administrative: Other), indicating the administrative and legal nature of the services sought. This market research initiative aims to determine the estimated number of interested and capable vendors in the skip tracing and process serving industry before formal solicitation issuance. The response period is limited to five days, providing vendors with minimal time to prepare and submit their capability assessments and feedback.