ServiceNow Licenses
Cancelled Pre-Solicitation Posted
- Solicitation number
- IHS1522016
- Agency
-
Office of the Assistant Secretary for Administration
Department of Health and Human Services
- Responses due
- Set-aside
- Buy Indian
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Rockville, Maryland 20857, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Indian Health Service (IHS), Office of Information Technology, intends to solicit ServiceNow software license renewals agency-wide, with responses to a concurrent Request for Information due June 30, 2026, under a Buy Indian set-aside. The procurement covers Human Resources (HR), Information Technology Service Management (ITSM), and Information Technology Operations Management (ITOM) modules to support ticketing, administration, and management functions across IHS users.
The RFI targets Indian Economic Enterprises (IEE) and Indian Small Business Enterprises (ISBEE) certified as or capable of becoming ServiceNow resellers. Respondents must submit cover pages identifying technical and administrative points of contact, socioeconomic status, and UEI number; documentation of existing Federal contract vehicles; and focused capability statements limited to ten single-spaced pages (1-inch margins, 12-point font, cover page excluded). Submissions are due by June 30, 2026, at 9:30 AM Eastern Time to Contract Specialist Darnell Harkless at Darnell.Harkless@hhs.gov. The government will use responses to conduct market research and may develop a formal solicitation based on information received. Responses are non-binding and do not constitute offers.
NAICS 541519 (Other Computer Related Services); PSC 7A21 (IT and Telecom — Business Application Software, Perpetual License Software).
Notice text
Headquarters (HQ)/Office of Information Technology (OIT) requires Service Now software license renewal to include modules such as Human Resources (HR), Information Technology Service Management (ITSM), and Information Technology Operations Management (ITOM) agency wide. These software licenses enable IHS users with IT, HR, and Operations that supports ticketing, administration, and management.
Files
| File | Type | Posted |
|---|---|---|
| IHS1522016 - ServiceNow Licenses_RFI.pdf |
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