ServiceNow for NAVSEA HQ, NSWC Newport, Carderock, and Panama City

Closed Solicitation Posted

Solicitation number
N0016725Q1006
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

NAICS code
513210 Software Publishers
Place of performance
Bethesda, Maryland 20817, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Naval Sea Systems Command (NAVSEA) is seeking to procure ServiceNow software licenses for multiple Navy facilities, including NAVSEA HQ, NSWC Newport, NSWC Carderock, and NSWC Panama City. The procurement will be executed through an existing Carahsoft Technology Enterprise Software Initiative (ESI) Blanket Purchase Agreement, with Carahsoft identified as the sole source of ServiceNow products for the Department of Defense. The solicitation covers various software modules including Employee Document Management, Agile Team Module, ITOM Operator Professional, Software Asset Management Professional, and HR Service Delivery Enterprise. Quotes will be evaluated using a Lowest Price Technically Acceptable methodology, with submissions rated as either Acceptable or Unacceptable based on technical capability and compliance with minimum requirements. The original response deadline was March 31, 2025, but has been extended to April 18, 2025, providing additional time for potential contractors to prepare their submissions.

The procurement is not set aside for small businesses and uses NAICS code 513210 for Software Publishers. The licensing term will cover a one-year period from May 7, 2025, to May 6, 2026, supporting multiple user types and functionalities across IT, security, HR, and other operational support functions. The place of performance is located in Westlake, MD 20817, with the specific contract being issued by the Naval Surface Warfare Center Carderock Division. While specific award values are not explicitly stated, the procurement includes multiple software modules and licenses across different Navy facilities. The justification for the sole-source procurement emphasizes that changing software platforms would cause significant work disruption, retraining costs, and potentially halt ongoing modernization efforts. The contract will utilize Product Service Code 7A21 for Business Application Software (Perpetual License Software).

Notice text

2 versions

Update #2 · Latest ·

Amendment is issued to extend the Solicitation due date to Aopril 18, 2025 in accordance with FAR 8.405-6. 

NOTE:  Due to an inadvertent administrative error, the Solicitation number was posted as N00167425Q1006. The correct Solicitation number is N0016725Q1005.

Naval Surface Warfare Center, Carderock Division (NSWCCD) Code 1081 has a requirement for the government to issue a BPA Call to order several licenses to support ServiceNow Service Portal for NAVSEA HQ, NSWC Newport, NSWC Carderock, and NSWC Panama City against the established Carahsoft Technology Enterprise Software Initiative (ESI) BPA No. N66001-19-A-0120. Carahsoft Technology is the sole source of ServiceNow products through the Department of Defense Enterprise Software Initiative (DoD ESI) which is a mandatory source for all DoD software requirements.

Update #1 ·

Naval Surface Warfare Center, Carderock Division (NSWCCD) Code 1081 has a requirement for the government to issue a BPA Call to order several licenses to support ServiceNow Service Portal for NAVSEA HQ, NSWC Newport, NSWC Carderock, and NSWC Panama City against the established Carahsoft Technology Enterprise Software Initiative (ESI) BPA No. N66001-19-A-0120. Carahsoft Technology is the sole source of ServiceNow products through the Department of Defense Enterprise Software Initiative (DoD ESI) which is a mandatory source for all DoD software requirements.

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