SSJ for CRD-NWT-HQ-SAPCOM Final_Redacted.pdf

J&A Number: N00167-25-

SIMACQ-CD-10-0017

Code: 02 P.R. Number: TBD

JUSTIFICATION AND APPROVAL

FOR USE OF OTHER THAN FULL AND OPEN COMPETITION

JUSTIFICATION

1. Contracting Activity

The Naval Sea Systems Command (NAVSEA), Naval Surface Warfare Center, Carderock Division (NSWCCD), Contracting & Acquisitions Department (Code 02).

2. Description of the Action Being Approved

NSWCCD intends to purchase licenses necessary to support our existing ServiceNow Service Portal. The long-term strategy associated with the purchase is to continue developing a single, unified Command Business Platform that will improve the workforce’s experience, unify local Command data management, improve our Business Intelligence, and provide a means of automating repetitive tasking to maximize limited resourcing.

Many of the organization's core operational support functions (IT, Security, HR, etc.) are moving to this web-based platform, enabling better customer service, greater efficiency, and increased business intelligence, saving costs and delivering greater service levels to the employees of NSWC Carderock. ServiceNow was selected at the Warfare Center Headquarters as a unified platform for all Warfare Centers (WFCs) to ensure uniformity and efficiencies are gained across all commands.

If the organization is unable to purchase the software, it will delay and inhibit the ability to automate several critical HR services such as Addendum, Onboarding & Offboarding. This employee data is critical to other functions and will set the foundation for efforts across other Process Areas. This software platform is already in use with trained staff of both the Contractor and Government resources.

To meet this requirement, the Government will issue a Blanket Purchase Agreement (BPA) Call to purchase several IT licenses and programs. A BPA Call is an order against an existing BPA to request a service or product provided under the established agreement. The Government will use the existing Carahsoft Technology Enterprise Software Initiative (ESI) BPA No. N66001-19-A- 0120 as it is the sole source of ServiceNow products through the Department of Defense Enterprise Software Initiative (DoD ESI).

DEPARTMENT OF THE NAVY

NAVAL SURFACE WARFARE CENTER

CARDEROCK DIVISION

9500 MACARTHUR BOULEVARD

WEST BETHESDA MD 20817-5700

J&A Number: N00167-25-SIMACQ-CD-10-0017

The total estimated value of the acquisition is approximately

This justification document is in accordance with (FAR) 8.405-6(a).

3. Description of Supplies/Services

The proposed acquisition is for the purchase of, but not limited to, the supplies identified in the table below:

Part Number Description Qty PROD00070-ESI ServiceNow® Additional Non-Production Instance (1 Year

Term) ServiceNow - PROD00070 Start Date: 05/07/2025 End Date: 05/06/2026

PROD11370-ESI ServiceNow® Employee Document Management – Application v2 (1 Year Term) ServiceNow - PROD11370 Start Date: 05/07/2025 End Date: 05/06/2026

PROD12492-ESI ServiceNow® Agile Team - Module (1 Year Term) ServiceNow - PROD12492 Start Date: 05/07/2025 End Date: 05/06/2026

PROD12492ITA

M

ServiceNow® Agile Team - Module (Monthly) ServiceNow - PROD12492 Start Date: 05/07/2025 End Date: 05/06/2026

PROD14995-ESI ServiceNow® ITOM Operator Professional v2

- Subscription Unit (Priced Monthly, 1 Year Term) ServiceNow - PROD14995 Start Date: 05/07/2025 End Date: 05/06/2026

PROD15033-ESI ServiceNow® Software Asset Management Professional - Subscription Unit (1 Year Term) ServiceNow - PROD15033 Start Date: 05/07/2025 End Date: 05/06/2026

PROD15338-2 ServiceNow® AI Search Starter - Documents ( 1 Year Term) ServiceNow - PROD15338 Start Date: 05/07/2025 End Date: 05/06/2026

PROD16963-ESI ServiceNow® ITOM AIOps Enterprise - Subscription Unit v2 (1 Year Term) ServiceNow - PROD16963 Start Date: 05/07/2026 End Date: 05/06/2027

PROD17230-ESI ServiceNow® Government Learning Credit (1 Year Term) ServiceNow - PROD17230 Start Date: 05/07/2025 End Date: 05/06/2026

PROD17238-ESI HR Service Delivery Enterprise - HR User v4 ServiceNow - PROD17238 Start Date: 05/07/2025 End Date: 05/06/2026

PROD17256-ESI IT Service Management Professional - Fulfiller User v3 ServiceNow - PROD17256 Start Date: 05/07/2025 End Date: 05/06/2026

PROD17800-ESI ServiceNow® Business Stakeholder User v4 (Priced Monthly, 1 Year Term) ServiceNow - PROD17800 Start Date: 05/07/2026 End Date: 05/06/2027

PROD18382-2 ServiceNow® Document Intelligence Starter - 5K Document Intelligence Pages (1 Year Term) ServiceNow - PROD18732 Start Date: 05/07/2025 End Date: 05/06/2026

PROD18819-ESI ServiceNow® FedRAMP Premium for Production/Non- Production Instances - DISA-CAP POD (IL-4) (1 Year Term) ServiceNow - PROD18819 Start Date: 05/07/2025 End Date: 05/06/2026

PROD19279-ESI ServiceNow® Customer Service Management Professional - Fulfiller User v7 (Priced Monthly 1 Year Term) ServiceNow - PROD19279 Start Date: 05/07/2026 End Date: 05/06/2027

PROD19351-ESI ServiceNow® App Engine Enterprise - Fulfiller User (1 Year Term) ServiceNow - PROD19351 Start Date: 05/07/2025 End Date: 05/06/2026

PROD19372-ESI ServiceNow® Field Service Management Professional - Fulfiller User v2 ( 1 Year Term) ServiceNow - PROD19372 Start Date: 05/07/2025 End Date: 05/06/2026

PROD19413 ServiceNow® App Engine Enterprise for Customer Service Management - Module (Priced Monthly 1 Year Term) ServiceNow - PROD19413 Start Date: 05/07/2025 End Date: 05/06/2026

PROD19413-ESI ServiceNow® App Engine Enterprise for Customer Service Management - Module (Priced Monthly 1 Year Term) ServiceNow - PROD19413 Start Date: 05/07/2025 End Date: 05/06/2026

PROD21616-ESI ServiceNow® Hardware Asset Management Professional - Subscription Unit v4 (1 Year Term) ServiceNow - PROD21616 Start Date: 05/07/2026 End Date: 05/06/2027

PROD22417-2 Integration Hub Starter v4 - Transactions (Monthly) ServiceNow - PROD22417 Start Date: 05/07/2025 End Date: 05/06/2026

PROD22567-ESI ServiceNow® Impact Advanced - Public Sector (US) v3ServiceNow - PROD22567 Start Date: 05/07/2026 End Date: 05/06/2027

PROD23615-ESI Workplace Service Delivery Enterprise - Unrestricted User v2 ServiceNow - PROD23615 Start Date: 05/07/2025 End Date: 05/06/2026

PROD23713-2 Health and Safety for WSD Professional (Migration Only) - Unrestricted User ServiceNow - PROD23713 Start Date: 05/07/2025 End Date: 05/06/2026

PROD23774-ESI Strategic Portfolio Management Professional v2

- SPM User ServiceNow - PROD23774 Start Date: 05/07/2026 End Date: 05/06/2027

4. Statutory Authority Permitting Other Than Full and Open Competition

The statutory authority permitting other than full and open competition is 10 U.S.C. 3204(a)(5), Authorized or required by statute. The regulatory authority permitting limited sources is DFARS PGI 208.7403(1) – “After requirements are determined, the requiring official shall review the information at the ESI website to determine if the required commercial software or related services are available from DoD inventory (e.g., Golden Disks and DoD-wide software maintenance agreements). If the software or services are available, the requiring official shall fulfill the requirement from the DoD inventory.”

5. Rationale Justifying Use of Cited Statutory Authority

ServiceNow has been in use with WFCs since 2021 automating various workflows for the Enterprise. Our civilian and contractor staff have been trained on the software from both a development perspective and end user standpoint.

It would cause dire strain on all WFCs to replace ServiceNow with comparable software and cost the government countless hours in retraining, retooling, and processing new engineering solutions. Core services already fulfilled through the software would slow down as the command would need to pivot to manual processes. Additionally, all modernization efforts would halt and exiting legacy contracts that are intended to be sun-set due to the growth of ServiceNow, would have to be continued causing the government to spend over one million extra dollars. Purchasing these licenses and continuing with the enterprise modernization efforts, not only supports Command initiatives but helps enable a more efficient workforce.

Additionally, the WFCs made the executive decision to uniform the approach by which they conduct operational workflows. Changing from ServiceNow to another program would cause significant work stoppage and take several years to reinvest in a new program and software to execute the work currently taking place under ServiceNow.

NSWC Carderock and Newport are purchasing a base year and one option year to allow for the WFC HQ to establish a 5 year solution for all WFCs. By establishing a potentially two year action, NSWC Carderock and Newport will be immune to contractual shortfalls of the effort.

6. Description of Efforts Made to Solicit Offers from as Many Offerors as Practicable

In accordance with FAR Part 10, we conducted Market research and found that Carahsoft Technology CORP has an existing ESI Enterprise Agreement to provide Service Now products and services. In accordance with DFARS 208.74, we are required to review the DoD ESI website for DoD inventory or availability of an existing DoD ESI agreement before pursuing another acquisition method.

Carahsoft Technology CORP offers the required products and services under BPA N6601- 19-A-0120. DoD ESI and Enterprise Software Agreements have proven that managing the acquisition of commercially available software at the enterprise level reduces costs. DoD ESI enables aggregation of software requirements and promotes the use of Enterprise Software Agreements that leverage the DoD’s buying power.

Pursuant to FAR 8.405-6(a)(2) - the Government will publish a notice and post this Justification at the Government point of entry (SAM.gov). The Government will ensure that the contract file will be documented as to any responses received from making the Justification available.

7. Determination of Fair and Reasonable Costs

In accordance with DFARS 208.404 and Class Deviation 2014-O0011, the Procuring Contracting Officer (PCO) will determine whether the call represents the best value using the proposal analysis techniques found at FAR 15.404-1, to establish a fair and reasonable price. In accordance with DFARS PGI 208.7403, DoD ESI pricing was reviewed by the PCO and determined to be the best value to the Government. Additionally, the ordering activity will seek a price reduction from the DoD ESI BPA pricing IAW FAR 8.405-4.

8. Actions to Remove Barriers to Competition

NSWCCD plans to utilize the existing BPA available through DoD ESI annually until DoD ESI is no longer an efficient and feasible source for procuring ServiceNow products and services.

For the reasons set forth in Paragraph 5, NSWCCD has no plans at this time to compete future contracts for the types of supplies/services covered by this document. If another potential source emerges, NSWCCD will assess whether competition for future requirements is feasible..

CERTIFICATIONS AND APPROVAL

TECHNICAL/REQUIREMENTS CERTIFICATION (FAR 8.405-6(c)(2)(x))

I certify that the facts and representations under my cognizance, which are included in this justification and its supporting data, except as noted herein, are complete and accurate to the best of my knowledge and belief.