Service Plan for iDXA Bone Density Equipment

The Roseburg VA Medical Center, under the Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 20, is seeking a full service agreement for maintenance and support of its GE-brand Bone Density System (iDXA). The contract requires a preferred GE service provider with technicians trained and certified by the Original Equipment Manufacturer to deliver comprehensive services including scheduled preventative maintenance, repairs, repair parts, calibrations, and phone support. Key requirements include full manufacturer software access, onsite response within 24 hours during primary service hours, and technical support availability Monday through Friday from 8:00 a.m. to 5:00 p.m. The solicitation does not specify detailed evaluation criteria beyond the requirement for OEM-certified service providers. Prospective vendors must submit quotes via email to darien.justice@va.gov by 10:00 a.m. PDT on October 29, 2025, representing the sole deadline for this procurement.

This opportunity carries no set-aside designation and no incumbent contractor is identified in the available documentation. The contract is structured as a base year with four option years for a total performance period of five years, with a size standard of $34 million under NAICS code 811210 (Electronic and Precision Equipment Repair and Maintenance). The service will be performed at the Roseburg VA Medical Center in Roseburg, Oregon, with contract administration handled by the Network Contracting Office 20 in Vancouver, Washington. Invoices will be submitted electronically and processed annually. Wage determination requirements specify that service workers must be paid a minimum of $17.75 per hour for contracts entered into on or after January 30, 2022, plus an additional $5.36 per hour for health and welfare benefits.