SEER Software Sustainment Services

This solicitation seeks annual platinum service coverage for SEER software sustainment services. The Department of the Army Materiel Command Contracting Command is procuring these services in support of the Directorate of Information Management at Letterkenny Army Depot. The contractor shall provide all personnel, equipment, tools and services for software maintenance, including responding to calls within one hour, providing quarterly and emergency onsite maintenance visits, shipping replacement hardware overnight at no cost, and providing software updates and upgrades. The period of performance is a one year base period from June 2022 to June 2023 with four one-year option periods. Proposals are due by June 10, 2022.

No set-aside designation was used for this procurement. The primary NAICS code is 541511 and PSC code is D302. The incumbent contractor is not named. The place of performance will be Chambersburg, Pennsylvania and the total value of the contract is unknown given the indefinite delivery nature through option periods.