Security Intercom System (SIS)
Closed Pre-Solicitation Posted
- Solicitation number
- 19AQMM26XXXXX
- Agency
-
Office of Acquisition Management
Department of State
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541330 Engineering Services
- PSC
- Not on record
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of State Bureau of Diplomatic Security is seeking commercial off-the-shelf Security Intercom System (SIS) products with an RFI response deadline of June 14, 2026. The system provides audible communication for security personnel at DOS facilities, assisting with guard communications, employee contact, and visitor entry verification. No set-aside applies.
Respondents must address a detailed requirements matrix distinguishing mandatory requirements from target capabilities. Mandatory requirements include prohibition of hardware and software from named countries and manufacturers, U.S. manufacturing or substantial transformation in a Trade Agreements Act-designated country, at least one master control station with at least one subordinate station, hardwired communications (no wireless), vandal-resistant housing for subordinate stations, integrated microphone and speaker systems, and physical interaction to activate two-way communication. Master control stations must not exhibit intrinsic microphone behavior while in standby mode and must prohibit unrestricted monitoring.
Networkable systems must operate on non-internet-facing networks and support secure communications protocols (HTTPS, TLS 1.2, AES encryption), IPv4 addressing with static IP capability, minimum 100 Mbps interfaces, current approved operating systems (Windows 10/11 or RHEL), user access controls, and ability to disable non-secure protocols. Systems must accept universal AC power (100–240 VAC ±10%) or DC power (5–48 VDC ±10%) or Power over Ethernet.
Vendor support deliverables include minimum one-year warranty, customer technical support during product lifecycle, backup software copies, internal distribution rights for manuals, software and security updates with cyber incident communication, and DOS personnel training. No end-user certifications are required. Target capabilities (non-mandatory) include external configuration from a workstation, fiber optic or hardwired communication extension options, minimum five subordinate stations, EIA RS-310C 19-inch rack-mount compliance, and API integration capability.
Notice text
As the law enforcement and security arm of the U.S. Department of State (DOS), the Bureau of Diplomatic Security (DS) is responsible for providing a safe and secure environment for the conduct of U.S. foreign policy. The Security Technology (ST) directorate supports the DS mission through the application and use of appropriate technical security countermeasures.
In support of these responsibilities, DS uses a Security Intercom System (SIS). The SIS is a stand-alone system that provides audible communication for security personnel. Its equipment typically assists in communications between guard personnel, other employees, and entry verification for visitors to DOS facilities.
DS is seeking commercial off-the-shelf (COTS) products for this application. While potential vendors may suggest an item that is a modification of an existing product, the requirement of any future procurement will be a COTS product that is available for sale to the U.S. Government or a U.S. Government contractor or sub-contractor, in single-piece quantities.
The Technology Development Branch (DS/ST/FSE/TDB) identifies, evaluates, approves, documents, and provides technical support for all Technical Security Systems (TSSs) used by the DOS at overseas facilities through a structured, validated process. TDB also provides subject matter expertise to support TSSs that are deployed in the field.
OBJECTIVE
If a requirement cannot be met in full, the respondent shall state to what extent a particular requirement can be met.
Requirement vs target system capability definition:
- A “Requirement” must be met if it fits within the technical solution being proposed.
- A “Target System Capability” is a desired feature that would be preferable to meet but is not mandatory.
RFI Deliverables
All respondents are requested to provide detailed information on available systems, to include a detailed response to the requirements matrix. Respondents should state which requirements are met and which are not, technical and physical specifications of the proposed system, images of the proposed system, maturity of the technology, impact to existing infrastructure, details of current installations, and a cost rough order of scalable magnitude for a system.
At this time, there is no requirement for a facility security clearance or for cleared staff under the National Industrial Security Program. However, if a respondent participates in the National Industrial Security Program and has facility and personnel clearances, that information should be provided in the response. The company must have a robust technical support group to provide user, installation, and repair documentation; technical and software updates/revisions; and training as may be needed by the U.S. Government.
Files
| File | Type | Posted |
|---|---|---|
| NG SIS RFI Requirements - LTL.pdf |
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