RTP Central Utility Plant ABB Symphony Plus Control System Support Services

The National Institutes of Health is seeking comprehensive original equipment manufacturer (OEM) engineering, software, and onsite technical support services for the ABB Symphony Plus Distributed Control System (DCS) at their Research Triangle Park facility in Durham, North Carolina. The contractor must provide three primary service areas: resident technician services with an OEM-certified ABB technician, an ABB Service Agreement for system maintenance, and OEM parts and repairs support. Key requirements include maintaining the DCS through an Automation Sentinel Agreement, delivering software updates and cybersecurity patches, performing real-time system health monitoring, and achieving 99-100% compliance across various performance metrics. The solicitation employs a Lowest Price Technically Acceptable (LPTA) source selection process, with offerors required to submit two-volume proposals consisting of technical capability/past performance documentation (limited to 45 pages) and pricing information. The proposal submission deadline is August 22, 2025, at 3:00 PM EST.

This contract opportunity is set aside for small businesses under NAICS code 811210 with a size standard of $34 million. The contract structure includes a base period from September 30, 2025, to September 29, 2026, followed by four additional one-year option periods, creating a potential five-year engagement. Each option period includes a not-to-exceed limit of $100,000 specifically for parts and repairs services. The services will be performed at the NIH Research Triangle Park Central Utility Plant in Durham, North Carolina, where the contractor will be responsible for comprehensive support of the facility's distributed control system. The solicitation does not identify any current incumbent contractors, suggesting this may be a new requirement or a recompetition of existing services.