RFQ: Solicitation 36C25226Q0267-Optical Dispensing Services at the Hines VA Medical Center and CBOC

The Department of Veterans Affairs Veterans Health Administration, Veterans Integrated Service Network 12, is seeking to procure optical dispensing services through Request for Quote (RFQ) 36C25226Q0267. The VA requires an on-site optical dispensing optician to provide prescription eyeglasses and related services at Edward Hines VA Hospital and the Joliet Community Based Outpatient Clinic. Key contract requirements include delivering eyeglasses within seven business days, maintaining a maximum 2% error/defect rate, providing a 90-day warranty on all products, and offering onsite tinting and UV/scratch coating services. Personnel must be board-certified opticians with a minimum of three years' experience in optical dispensing services, American Board of Opticians (ABO) licenses, computer literacy, English fluency, and clearance for VA security training. The RFQ closing date is March 23, 2026, at 3:00 PM CDT, with a mandatory site visit scheduled for March 10, 2026, at 11:00 AM. Specific evaluation criteria for proposals are not detailed in the summary, but quotations must include firm-fixed pricing for all five contract periods and supporting documentation of qualifications and insurance.

This solicitation is designated as a 100% small business set-aside with no identified current contractor or incumbent. The contract is structured as a five-year Indefinite Quantity (IDIQ) agreement with a minimum guarantee of $10,000 and a ceiling of $3,000,000, comprising five one-year priced periods from April 1, 2026, through March 31, 2031. The estimated annual quantities total approximately 9,100 pairs of eyeglasses, with 6,800 pairs for Hines VA and 2,300 pairs for the Joliet Community Based Outpatient Clinic. The contractor must operate Monday through Friday from 9:00 AM to 4:30 PM and assume all costs associated with equipment, insurance, and employee-related expenses. Services will be performed at Edward Hines VA Hospital in Hines, Illinois, and the Joliet Community Based Outpatient Clinic in Joliet, Illinois, with applicable wage determinations for Cook County and Will County.