RFI - Systems Administrator PWS
Closed Pre-Solicitation Posted
- Solicitation number
- 26001
- Agency
-
Pacific Air Forces
Air Force, Department of Defense
- Responses due
- Set-aside
- Service-Disabled Veteran-Owned Small Business
Opportunity facts
- NAICS code
- 541513 Computer Facilities Management Services
- Place of performance
- Jbphh, Hawaii 96853, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Air Force Installation Contracting Center (AFICC), on behalf of the Department of the Air Force Pacific Air Forces, is conducting market research through a Request for Information (RFI) regarding systems administration and technical support services. The requirement involves providing functional systems administration, computer systems security, and end-user technical support to maintain and optimize the Base Local Area Network (LAN) and associated government computer systems and devices at Headquarters Pacific Air Forces Financial Management Directorate, located at Joint Base Pearl Harbor-Hickam, Hawaii. Key qualifications required include possession of a Secret security clearance, current CompTIA Security+ certification, and proficiency in Microsoft Office, Azure, Active Directory, Exchange Mail, VMware, Windows Server 2016, Windows 11, and various network administration tools. Performance acceptance criteria mandate that functional systems administrator support be completed within two workdays 95 percent of the time and computer systems security tasks be completed within one workday 100 percent of the time. The RFI response deadline is April 7, 2026, and interested parties should note that this is solely for information and planning purposes, with no commitment to issue a future solicitation or award a contract based on responses received.
This procurement opportunity is designated as a set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB), limiting competition to firms meeting this socio-economic classification. The Performance Work Statement (PWS) requires the contractor to provide a minimum of 2,000 hours of support annually, with support during standard duty hours as well as weekend exercises and end-of-fiscal-year operations. Specific responsibilities include managing user accounts and access controls, ensuring cybersecurity compliance, providing end-user technical support, managing the Directorate's mobile device program, maintaining server backups and system restoration capabilities, and submitting monthly summary reports detailing services provided and system improvements. The contractor must also complete all required cybersecurity and system-specific training and provide training to Government personnel as necessary. No specific contract value or award amount is disclosed in this RFI, as it is a pre-solicitation notice intended to gather industry feedback on the acquisition strategy, feasibility of requirements, and performance work statement prior to formal solicitation issuance.
Notice text
This Request For Information (RFI) / Sources Sought is issued by the Air Force Installation Contracting Center (AFICC), 766th Enterprise Sourcing Squadron (766 ESS) PKI. This is not a Request for Quote (RFQ) or Request for Proposal (RFP). No contract award will be made on the basis of any responses to this notice. This Request for Information is specifically targetting firms in the Service-Disabled Veteran Owned Small Business Socio-Economic Category.
PURPOSE: The purpose of this notice is to conduct additional market research prior to issuance of any solicitation. The Government seeks industry responses and feedback regarding the attached Draft Performance Work Statement (PWS).
The responses/feedback received in response to this notice will be used to identify and resolve concerns regarding the acquisition strategy, including proposed contract type, terms and conditions, and acquisition planning schedules; the feasibility of the requirement, including performance requirements, performance work statement, and contract deliverables/requirements; the availability of referenced documents (if applicable); and any other industry concerns or questions.
This RFI is issued solely for information and planning purposes. It does not constitute a Request for Proposal or a promise to issue an RFP in the future. This request for information does not commit the Government to contract for any supply or service whatsoever. Further, the Air Force is not seeking proposals at this time and will not accept unsolicited proposals. Not responding to this RFI does not preclude participation in any future RFP, if any is issued.
REQUIREMENT DESCRIPTION:
The contractor shall provide functional systems administration, computer systems security, and end-user technical support to maintain and optimize the Base Local Area Network (LAN) and associated government computer systems and devices. Services shall be performed in accordance with applicable Air Force Instructions (e.g., AFI 17-130, AFI 16-1404) and Department of Defense (DoD) cybersecurity directives. These services will be rendered on-site at Joint Base Pearl Harbor-Hickam in Hawaii.
Support activities include, but are not limited to:
- Diagnosing and resolving software, hardware, and network issues
- Administering user accounts and access controls
- Ensuring cybersecurity compliance and system integrity
- Providing technical assistance to end users
- Supporting software and hardware lifecycle management
- Maintaining professional standards of conduct in all interactions
- Manage and maintain Directorates cell phone and tablet program which includes but not limited to; receiving/inventorying equipment, add to AFNET as required, maintain/dispose/turn-in as appropriate, update ITEC account
The contractor shall document all efforts performed under this task in a detailed Monthly Summary Report (MSR), which shall include a description of services provided, issues resolved, system changes implemented, and any recommendations for improvement.
INFORMATION REQUESTED: Interested parties shall provide responses in the same numerical order as listed below. Provide complete responses to the questions DO NOT SUBMIT ANY COST OR PRICE DATA WITH YOUR REPLY.
Specific responses to the questions below are requested. Total responses shall not exceed 4 pages.
1. Company Information:
- Name
- Address
- Telephone Number
- Point of Contact name(s)
- E-mail address(es)
- DUNS and CAGE Code
- Please Identify Socio-Economic Class.
Business Size Standard: Interested sources shall identify their business size standard based on their primary NAICS code. Responses may be used to develop and/or determine if small business prime and subcontracting opportunities exist for this possible requirement, and if a change in NAICS code identification for this requirement is needed.
2. Similar Contracts: Have you provided similar services to the Government or to Commercial entities? If so, please provide the following for each similar contract:
- Contract Number
- Brief Scope of the Contract
- Dollar Value
- Locations Supported
3. Please provide your company's capability statement and explain how it is comparable to the attached Draft PWS.
----------------------------------------END OF QUESTIONS---------------------
The Contracting Officer will review and consider all responses and/or questions received. However, the Contracting Officer is not required to implement any feedback/suggestions received. The Contracting Officer is not required to provide a writtern and/or verbal response to any questions received.
Files
| File | Type | Posted |
|---|---|---|
| PWS HQ PACAF FM Systems Admin 2026.docx | DOCX document |
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