RFI - Enterprise Collaboration Tools

The Federal Bureau of Investigation's Criminal Justice Information Services Division is conducting market research through a Request for Information to identify enterprise collaboration tools that integrate agile project management, code repository management, continuous integration/deployment, and service desk functionality. The procurement seeks solutions capable of supporting approximately 5,000 users within government-hosted environments, including air-gapped, internet-disconnected settings. Key requirements include centralized user management with role-based and attribute-based access control, multi-factor authentication, identity federation, SAFe agile planning capabilities, repository management, CI/CD pipeline integration, and integration with platforms such as Active Directory, GitLab, and Azure DevOps. The evaluation will assess vendor technical capability, experience, GSA Schedule availability, authorized resellers, and pricing information provided in responses limited to 15 pages. The deadline for vendor responses was March 25, 2026 at 12:00 PM ET, with questions accepted through March 18, 2026 at 12:00 PM ET, submitted electronically to Dionna Brown at dnbrown@fbi.gov.

This RFI carries no set-aside designation and does not identify current contractors or incumbents. No specific award value or budget range has been disclosed in this market research phase. The FBI anticipates supporting 2,000 to 3,000 peak concurrent users, processing 15,000 to 20,000 monthly service desk tickets, managing approximately 1,000 code repositories, and executing 1,000 CI/CD job iterations daily. The solution must comply with NIST 800-53 Revision 5 standards and support deployment on-premises, in Azure Government, and AWS GovCloud environments. Vendors are encouraged to offer either integrated platform suites or best-of-breed ecosystem approaches, provided all RFI requirements are met and solutions support critical features such as automated identity provisioning from Entra ID, comprehensive encryption, and compliance logging aligned with OMB M-21-31 standards.