RFI# DOIDFBO250042 HHS ACF Repatriation Case Manag

The Department of Health and Human Services (HHS) Administration for Children and Families (ACF) is seeking a contractor to provide comprehensive Repatriation Case Management and Financial Support Services through the Department of the Interior's Interior Business Center. The solicitation encompasses six primary task areas including program management, case management support, financial support services, technical reporting, direct repatriate support, and transition-out planning. The contract aims to support U.S. citizens returning to the United States due to conditions such as destitution, illness, war, or similar crises. Potential vendors must demonstrate capabilities in multilingual support, geographic coverage across seven key locations, and expertise in human services case management. The Request for Information (RFI) requires vendors to submit a detailed survey response and optional capability statement by June 3, 2025, at 2:00 PM Eastern Time, with responses limited to 10 pages plus an optional 15-page capability statement.

The contract does not have a specific set-aside designation and will be awarded as a firm fixed-price task order with a 12-month base period and two 12-month option periods. The principal place of performance will be ACF headquarters in Washington, DC, with case managers strategically positioned in states with high repatriation rates including Texas, California, Florida, Illinois, Michigan, New York, and the National Capital Region. The contractor will be expected to manage an average of 5 resettlement cases per week, providing temporary assistance, coordinating with federal and state partners, and tracking financial support. Key personnel requirements include staffing positions such as a Program Manager, Lead Case Manager, Lead Financial Analyst, and Technical Writer. While specific award values are not detailed in the documents, the contract will involve generating reports for stakeholders including Congress and HHS, and maintaining robust data security and compliance standards.