Request for Information (RFI) - NOAA Requirement CIMS PACS/VSS
Open Pre-Solicitation Posted
- Solicitation number
- REQUIREMENTS-26-3295
- Agency
-
National Oceanic and Atmospheric Administration
Department of Commerce
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- Not on record
- PSC
- Not on record
- Place of performance
- Silver Spring, Maryland 20910, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
NOAA intends to solicit a firm fixed price and time-and-materials contract for preventative maintenance, on-site technical support, component-level repairs, hardware acquisition, and installation services for its Enterprise Physical Access Control System (ePACS) and Enterprise Video Surveillance System (eVSS) across multiple NOAA facilities, with responses to this Request for Information due October 23, 2026.
The contract covers site-level support distinct from enterprise-level engineering, software management, and licensing. Work shall be performed during normal business hours (0700–1700 Monday–Friday, except federal holidays) at NOAA facilities throughout the continental United States, with travel required to sites nationwide. The contractor must maintain inventory of commonly used spare parts and meet defined service response timeframes: routine issues within 24 business hours, priority issues within 8 business hours, and emergent issues within 8 hours.
The contractor must hold UL 2050 certification and comply with NOAA IT Security policies, federal guidelines including FIPS 201 and NIST 800-53, and Department of Commerce standards for physical security. Annual preventative maintenance shall include standardized checklists for both ePACS and eVSS systems, component-level maintenance tasks, and comprehensive reporting.
The contract structure includes a base year (April 1, 2027 through March 30, 2028) and four option years extending through 2032. The government reserves the right to extend contract term under FAR 52.217-9. Contracting Officer is Brian D. Cox (202-510-0621, Brian.D.Cox@noaa.gov); Task Manager is John LaRocque (301-713-4753, John.LaRocque@noaa.gov).
Notice text
Purpose
NOAA is seeking information from industry for planning and requirements development of the Critical Infrastructure Management Services (CIMS) program for NOAA’s Enterprise Physical Access Control System (ePACS) and Enterprise Video Surveillance System (eVSS) project.
Background
The NOAA Office of the Chief Information Officer (OCIO), through its Service Delivery Division (SDD) and Critical Infrastructure Management Services (CIMS) program, is responsible for the secure operation and maintenance of NOAA’s Enterprise Physical Access Control System (ePACS) and Enterprise Video Surveillance System (eVSS). These systems are deployed across multiple NOAA sites and support mission-critical facility security functions.
To maintain operational integrity and meet federal physical security and IT compliance requirements, NOAA requires vendor support for site-level preventative maintenance, on-site technical support, component-level repairs, hardware acquisition, and the installation of ePACS and eVSS equipment. These services are distinct from enterprise-level engineering, software management, and licensing functions managed directly by CIMS and other support contracts.
Objectives
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Provide reliable and timely facility-level support and repairs for ePACS and eVSS hardware and infrastructure.
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Ensure consistency with NOAA’s Enterprise security architecture, technical standards, and lifecycle plans.
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Reduce system downtime through preventative maintenance and responsive repair services.
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Support site expansions, system upgrades, and equipment refreshes through structured installation services.
The contractor shall provide all labor, tools, materials, equipment, and transportation necessary to perform preventative maintenance, on-site support, repair, and installation services for NOAA’s Enterprise PACS and Enterprise VSS systems across multiple NOAA facilities.
This contract does not include enterprise-level architecture, software configuration, user training, licensing, or core IT operations, which are retained by the CIMS program.
Please see the attached Performance Work Statement (PWS) for more information.
Files
| File | Type | Posted |
|---|---|---|
| PWS - NOAA Requirement for CIMS ePACS eVSS.pdf |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| NOAAPort Replacement Capabilities | National Oceanic and Atmospheric Administration | No set-aside |
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