Request for Information for Healthcare Compliance Training

The Defense Health Agency (DHA) Contracting Activity is conducting market research through a Request for Information (RFI) to identify qualified sources for Healthcare Compliance Training (HCT) content services. The procurement seeks a cloud/web-based learning management system capable of delivering continuously updated healthcare compliance and continuing education/continuing medical education (CE/CME) training to approximately 225,000 military medical personnel. Key requirements include hosting a minimum of 500 accredited medical courses meeting standards established by The Joint Commission, Occupational Safety and Health Administration, and Centers for Disease Control; maintaining 24/7/365 system availability with no more than 48 hours of downtime per quarter; achieving 95% user satisfaction ratings of at least 70%; and providing 24/7/365 customer service with 30-minute response times. Contractors must demonstrate capability to support the full scope independently or through subcontracting, recommend suitable contract vehicles and types, and ensure compliance with federal cybersecurity standards including NIST SP 800-171, FedRAMP certification, and CMMC requirements. The RFI response deadline was March 27, 2026, at 12:00 PM ET, directed to Contracting Officer Linda Walker and Contract Specialist Destiny Wood, though this RFI does not constitute a commitment to issue a formal RFP or award a contract.

This procurement carries no set-aside designations and currently identifies no incumbent contractors. The contract performance period spans a 12-month base year beginning February 1, 2027 (including a 60-day phase-in period), with four optional one-year renewal periods and a six-month extension option, potentially extending the contract to approximately five years. The government will serve approximately 225,000 personnel across 54 military hospitals and 377 military clinics, requiring contractors to host 500 baseline CE/CME courses with at least 15 new accredited programs added monthly and capability to implement site-specific courseware within 10 business days. The DHA requires monthly, quarterly, and annual compliance reporting with real-time reporting capability, automated user profile management, and data maintenance within U.S. territories with co-hosting at two separate locations and daily off-site backups. Specific contract value or budget range has not been disclosed in the RFI materials, and interested parties should note that all response costs are borne solely by the respondents with no government reimbursement.