Request for Information - Electronic Cloud Fax Solution (eFax)
Closed Pre-Solicitation Posted
- Solicitation number
- SHOP-PR-25-002011
- Agency
-
Headquarters Division
Federal Bureau of Investigation, Department of Justice
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 517810 All Other Telecommunications
- Place of performance
- Washington, District of Columbia, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Federal Bureau of Investigation (FBI) Finance and Facilities Division has issued a Request for Information seeking input on an enterprise-wide Electronic Fax (eFax) solution to replace existing manual and semi-automated fax processes. The FBI requires a FedRAMP-authorized Software as a Service (SaaS) cloud solution that aligns with government "cloud first" and "cloud smart" strategies, with capabilities including integration with Microsoft Exchange and Azure Government, OCR functionality, and API support. Potential vendors must provide detailed information regarding their FedRAMP authorization status, implementation specifics, scalability, cost structures, and technical capabilities. The RFI evaluation will focus on vendors' ability to deliver a comprehensive eFax solution that improves communication efficiency, reduces physical infrastructure, and lowers operational costs. Responses are due by June 23, 2025, at 10:00 AM Eastern Time and must be submitted via email to contracting point of contact Dylan Hankins at dehankins2@fbi.gov, with submissions limited to seven pages including all attachments and appendices.
This procurement does not utilize any set-aside designations and no current contractors or incumbents are identified in the solicitation notice. While specific award values or budget ranges are not disclosed, the FBI indicates they need to handle approximately 2 million faxes annually across their enterprise. The solution must accommodate the largest volume of 1.6 million faxes located in West Virginia and an additional 50,000 faxes in Washington, DC. Selected respondents may be invited to participate in virtual demonstrations to provide additional details about their proposed solutions. The FBI reserves the right to not respond to any or all submitted materials and notes that all current requirements are subject to change without further notice. All proprietary or company confidential material must be clearly marked on every page containing such information.
Notice text
The Federal Bureau of Investigation (FBI) Procurement Section is issuing this Request for Information (RFI) to request information from all Prospective Offerors in regards to commercially available off-the-shelf (COTS) enterprise-wide Electronic Cloud Fax Solution (eFax) technologies/products.
Submit responses to this RFI by email to contracting point of contact Dylan Hankins at dehankins2@fbi.gov no later than June 23, 2025, at 10:00 AM Eastern Time. Please limit responses to no more than seven (7) pages, to include cover pages, appendices and attachments. All proprietary/company confidential material shall be clearly marked on every page that contains such. The FBI reserves the right to not respond to any or all emails or materials submitted. All current FBI requirements identified herein are subject to change at any time, without further notice being required.
Files
| File | Type | Posted |
|---|---|---|
| eFax RFI 06.16.2025.pdf |
Similar open opportunities
| Opportunity | Agency | Set-aside | Responses due |
|---|---|---|---|
| Facilities Technology Management (FTM) | Redstone Arsenal Field Office | No set-aside |
On GovTribe
Work this opportunity
- Track it in your pipeline
- Find teaming partners
- Similar opportunities
- Ask GovTribe AI about this opportunity