Relocation Readiness Program Support Services (ACS), USAG Ansbach

The Department of the Army Materiel Command Army Contracting Command is seeking to procure Army Community Service (ACS) related services through a Relocation Readiness Program Support Services contract for USAG Ansbach, Germany, including the Illesheim and Katterbach locations. The services encompass comprehensive administrative, clerical, and front-facing reception support, including conducting relocation readiness training, maintaining client tracking systems, managing front desk reception, offering German and English language classes, operating a lending closet, and providing host nation orientation walking tours to support military personnel and families with relocation and community integration. Key performance requirements include 100% compliance with reception desk coverage, timely client tracking, and maintaining customer satisfaction rates of at least 90% while adhering to Army regulations and German local guidelines. This Sources Sought Notice, posted on June 30, 2025, requires responses by July 11, 2025, and serves solely for information and planning purposes rather than soliciting actual proposals. The anticipated NAICS code is 561110 Office Administrative Services, and interested vendors must demonstrate capabilities to perform work across all specified German locations while addressing potential concerns regarding cost, price, schedule, and subcontracting arrangements.

This procurement opportunity does not utilize any set-aside designations and no current incumbents or contractors are identified in the notice. The government has provided rough budget estimate ranges for vendor consideration, including $500K-$750K, $750K-$1.2M, $1.2M-$1.5M, and above $1.5M, though specific award values have not been definitively established. The contract structure anticipates a base year performance period plus four additional option years, providing potential long-term service continuity. Services will be delivered across multiple military installations including Katterbach Kaserne, Storck Barracks in Illesheim, Bismarck Kaserne, Shipton Kaserne, and Barton Barracks. The work must be performed in accordance with German law and regulations, adding an international compliance dimension to the service requirements. Vendors are encouraged to submit capability statements and address questions regarding their ability to perform work simultaneously across all specified German locations while potentially employing subcontractors to meet comprehensive service delivery requirements.