R699--VRE Reader Services

The Department of Veterans Affairs is soliciting quotes for on-site reader services to support a visually impaired employee at the Seattle VA Regional Office. This new contract requires contractors to provide up to 12 hours per week of in-person reading assistance and minor computer support, primarily Tuesday through Thursday from 8:00 AM to 12:00 PM. Contractors must provide two qualified personnel with Associate's degrees, proficient computer skills, Microsoft Office Suite knowledge, and at least one year of office experience, with preference for those experienced in working with blind or low-vision individuals. All personnel must pass National Agency Check & Inquiries background investigations and complete mandatory VA training. The evaluation will focus on technical proposals addressing job skills and past performance information, with quotes due by August 25, 2025, at 10:00 AM EST, submitted via email to contracting officer Kimberly Tomasi.

This solicitation is a total set-aside for Service-Disabled Veteran-Owned Small Businesses under NAICS code 561320 with a $34 million size standard, replacing the current incumbent contract 36C10D24P0178. Vendors must be certified and listed in the SBA SBS database by the quote submission deadline and maintain active registration in the System for Award Management to be eligible for award. The contract includes a base period from September 27, 2025, to September 26, 2026, with four potential one-year option periods extending through September 26, 2030. Services will be performed in Lakewood, Washington, and contractors must comply with prevailing wage determination WD-2015-5539 for Pierce County. Under VA's Veterans First Contracting Program, contractors cannot subcontract more than 50% of the contract value to non-SDVOSB firms, and pricing will include hourly reader services rates plus estimated cancellation fees for services canceled with less than 48 hours notice.