R611--Louisville Web Based Credit Monitoring

The Department of Veterans Affairs seeks web-based credit monitoring services for its Louisville Regional Office, with proposals due August 5, 2026. The procurement is a 100% set-aside for Service-Disabled Veteran-Owned Small Businesses (SDVOSB).

The contractor shall provide a web-based platform enabling authorized VA Louisville Regional Office employees to conduct credit checks for potential fiduciary agents. The platform must deliver 24/7 access, unlimited toll-free support (Monday–Friday, 9:00 AM–5:00 PM Eastern Time), and online updates released during the subscription period. Credit check results shall include payment history, debt levels, public records (bankruptcies, tax liens, collections), reliability indicators, and identity verification. The contractor must provide initial training to Louisville employees on platform usage and credit report interpretation.

The base period of performance runs August 3, 2026 through August 2, 2027, with four option years extending through August 2, 2031. Pricing shall be submitted as a monthly fee for unlimited access. The acquisition budget is $25 million.

All contractors must be registered in SAM.gov and certified as SDVOSB. The contract incorporates security requirements under FAR 52.240-92 and 52.240-93, requiring contractors to safeguard covered contractor information systems and comply with Federal contract information protection standards. Award will be made to the lowest-priced quoter meeting acceptable standards for technical approach, qualifications, and past performance. Invoicing shall be submitted monthly in arrears through electronic invoice submission via Tungsten Network. Service Contract Act prevailing wage rates apply to the geographic area.