R499 - Non-VA Community Claims Processing & Provider Customer Service Contact Center
Awarded Limited / Sole Source Justification Posted
- Solicitation number
- 36C79119D0007_P00020
- Agency
-
Headquarters
Department of Veterans Affairs
- Set-aside
- No set-aside
Opportunity facts
- Contract number
- 36C79119D0007 Federal IDV award
- Awardee
- Signature Choice, LLC
- NAICS code
- 524292 Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
- PSC
- R499 Support- Professional: Other
Notice details come from SAM.gov. Updated .
About this opportunity
This Limited/Sole Source Justification Notice from the Department of Veterans Affairs modifies an existing indefinite delivery indefinite quantity contract with Signature Choice, LLC to increase the ceiling value by $50 million. The modification continues Signature Choice, LLC as the sole provider of non-VA community claims processing, operating customer service call centers for billing, eligibility and emergent care notifications through the final period of performance ending May 7, 2024. As the incumbent contractor with experience processing over 51 million claims and handling over 14 million customer service contacts using their proprietary claims processing system, Signature Choice, LLC is uniquely qualified to provide these critical services without interruption or degradation through the end of the contract period.
Notice text
The proposed action is to modify the VA Claims Processing and Customer Services Indefinite Delivery Indefinite Quantity (IDIQ) contract 36C79119D0007 (contractor Signature Choice, LLC) to increase the ceiling value to secure performance for the remaining four months of the final period of performance.
See attached document: JandA_36C79119D0007_VA Claims_HCASigned.
Awarded contract 36C79119D0007 to unknown vendor for unknown amount on 2023-09-22.
Files
| File | Type | Posted |
|---|---|---|
| JandA_36C79119D0007_VA Claims_HCASigned.pdf | ||
| 36C79119D0007 P00020 JandA Posting.docx | DOCX document |
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