R499--Menu Boards Server Maintenance INTENT TO SOLE SOURCE
Closed Special Notice Posted
- Solicitation number
- 36C24525Q0386
- Agency
-
Veterans Integrated Service Network 5
Veterans Health Administration, Department of Veterans Affairs
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 518210 Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
- PSC
- R499 Support- Professional: Other
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The Department of Veterans Affairs (VA) Veterans Health Administration Veterans Integrated Service Network 5 has issued a Special Notice of Intent to Sole Source for technical support services at the Martinsburg VA Medical Center. The notice specifically relates to providing annual support for an existing Digital Menu Board System used by the Nutrition & Food Services department. The system was collaboratively built by Epicure and VA's Office of Information & Technology to enable direct communication updates to the veteran population through digital menu displays. The procurement is focused on maintaining network and database support, ensuring security compliance, and providing routine software troubleshooting for the menu board interface. The VA will be pursuing a Base + 4 possible Option year Firm Fixed Price contract for these technical support services.
Interested contractors must submit detailed responses by March 25th, 2025, at 1:00 PM EST, including specific business information such as business name, type, socio-economic status, contact details, GSA Contract number, and DUNS number. Potential vendors are required to provide a capability statement and an authorized distributor letter, without which their response will be discarded. The notice is open to businesses that can demonstrate the necessary resources and capabilities to provide the required services, with no specific set-aside restrictions. While the solicitation is classified as unclassified and does not require a security clearance, contractors must carefully follow the submission guidelines. The VA emphasizes that this Special Notice is for planning purposes only and will help develop the eventual acquisition strategy, which may include options like small business set-aside or full and open competition. Contractors should note that the VA assumes no responsibility for costs incurred in preparing responses to this notice.
Notice text
NOTICEÂ OFÂ INTENTÂ TOÂ SOLEÂ SOURCEÂ
Technical support services
Veterans Health Affairs, Network Contracting Office 5, is issuing this Notice of Intent to Sole Source in order to identify any potential sources that have the resources and capabilities to provide license and technical support services.  This requirement is defined primary by existing hardware/Software already in use at the Martinsburg VA Medical Center.Â
BACKGROUND
a. The purpose of this requirement is to provide annual support for the Digital Menu Board System installed at VA.
b. Provided ongoing network and database support and maintenance for Martinsburg VA Medical Center s Nutrition & Food Services Menu Display Boards.
c. Network support consist of ongoing updates and monitoring of security and network compliance set for by the VA s Office of Information & Technology. Epicure and Martinsburg VA OIT collaboratively built an independent server that directly allows for Martinsburg NFS food service software to flow onto Epicure Digitals platform for immediate communication updates to Veteran population, thus requiring ongoing and routine monitoring for safety and security compliance due to connectivity with VA network.
d. Digital support additionally includes routine software support & troubleshooting for Martinsburg VA NFS. Interface and menu display was created specifically for Martinsburg VA NFS and requires intermittent technology support for optimal Veteran interaction and engagement of menu display boards.
e. Maintains consistency of data.
Fully explains menu items and their descriptions and provides patients with a visual for their menu selections.
PLANNING
The government is contemplating a Base + 4 possible Option year Firm Fixed Price contract to satisfy thisÂ
requirement and meet the needs of the Martinsburg VA Medical Center. Â
PLACE OF PERFORMANCE
Martinsburg VA Medical Center 510 Butler Ave. Martinsburg, WV 25405
TRAVEL N/A
CLASSIFICATION/SECURITY Unclassified. Security clearance is not required.
GOVERNMENT FURNISHED PROPERTY None.
INTERESTED & CAPABLE RESPONSES: NCO 5 is seeking responses from businesses that are interested in this procurement and consider themselves to have the resources, rights, and capabilities necessary to provide these services. Please respond with your: 1. Business name, business type, socio-economic status (e.g., Veteran-Owned, Woman-Owned, Disadvantaged Small Business, 8(a), etc.), person of contact (including telephone number & email address), GSA Contract number if applicable, and DUNS number 2. Capability statement Any contractor that feels they can complete the required work listed must supply COs EMAIL an authorized distributor letter with their response to this notice of intent to sole source. If the authorized letter is not sent the response will be discarded. Â
Responses must be submitted by 1:00 PM (EST) March 25th, 2025. Responses to the information requested above may be submitted via email to COs EMAIL This Special Notice of Intent to sole source is for planning purposes ONLY. The results of this notice will assist in the development of (1) the requirement, and (2) the acquisition strategy (e.g., small business set-aside, full and open competition, etc.). VA assumes no responsibility for any costs incurred associated with the preparation of responses submitted as a result of this notice.
Files
| File | Type | Posted |
|---|---|---|
| 36C24525Q0386.docx | DOCX document |
Similar open opportunities
On GovTribe
Work this opportunity
- Track it in your pipeline
- Find teaming partners
- Similar opportunities
- Ask GovTribe AI about this opportunity