R429--Veteran Crisis Line

Awarded Limited / Sole Source Justification Posted

Solicitation number
36C10G24R0024
Agency
Headquarters Department of Veterans Affairs
Set-aside
No set-aside

Opportunity facts

Contract number
36C10G24C0003-36C10G24C0003 Federal contract award
NAICS code
517810 All Other Telecommunications
PSC
R429 Support- Professional: Emergency Response/Disaster Planning/Preparedness Support
Points of contact

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of Veterans Affairs (VA) issued a Limited/Sole Source Justification Notice for a contract with Mental Health Association-New York City (MHA-NYC), also known as Vibrant, to provide multiple services for the VA's Veterans Crisis Line (VCL). The services include routing calls from the National Suicide Prevention Lifeline (NSPL) to VCL, training Spanish-speaking NSPL network responders, and temporarily managing the VCL chat services technology infrastructure. The justification cites MHA-NYC as the sole designee authorized by the Substance Abuse and Mental Health Services Administration (SAMHSA) to manage the NSPL routing, making MHA-NYC the sole source for these services. The contract has a 12-month base period with four 12-month option periods and a 6-month extension option, with an anticipated value of $18,997,141.22.

Notice text

See Attached J&A Awarded contract 36C10G24C0003 to MENTAL HEALTH ASSOCIATION OF N for 4431543.23000000 on 2024-04-30.

Attachments

Files attached to this notice, newest first
File Type Posted
JA for Other Than Full and Open _Veterans Crisis Line redacted.pdf PDF
36C10G24C0003_1.docx DOCX document

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