Veteran crisis line
Active Definitive Contract Awarded Last action
- Contract number
- 36C10G24C0003
- Awardee
-
The Mental Health Association Of New York City, Inc. UEI UKCPHXSY7MB8
- Awarding agency
-
Headquarters
Department of Veterans Affairs
- Obligated
- $14,908,969
Award facts
- Opportunity
-
- 36C10G24R0024 Solicitation number
- Contract value 51% obligated
-
- $14,908,968.83 Current, with exercised options
- $29,230,857.25 Potential, with all options
- Completion date 50% complete
-
- Current, with exercised options
- Potential, with all options
- Contracting staff
- Funding agency
- Veterans Integrated Service Network 15 Veterans Health Administration, Department of Veterans Affairs
- NAICS code
- 517810 All Other Telecommunications
- Set-aside
- No set-aside
- Competition
- Not Competed · 1 offer Only One Source
- Pricing
- Firm Fixed Price
- Place of performance
- New York, NY 10012, USA
- Legislative mandates
-
- Service Contract Inventory FAR subpart 4.17
Award details come from SAM.gov/FPDS.
Transactions
| Action | Obligated | Date |
|---|---|---|
| Supplemental Agreement for work within scope | $531,737 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | -$635,399 | |
| Exercise an Option | $5,344,219 | |
| Supplemental Agreement for work within scope | $0 | |
| Supplemental Agreement for work within scope | $0 | |
| Exercise an Option | $5,236,868 | |
| Original award | $4,431,543 |
About this award
Veterans Integrated Service Network 15 awarded a definitive, firm fixed price contract to The Mental Health Association of New York City, Inc. (doing business as Vibrant Emotional Health) for the Veteran Crisis Line on May 1, 2024, with a ceiling value of $29.2 million and ultimate completion on April 30, 2029.
The originating solicitation covers modification of CLIN 2006 and the statement of work for the Veteran Crisis Line, delivering crisis intervention and suicide prevention services to veterans. Place of performance is New York, NY.
In FY2024, the contract invoiced $1.5 million across 1.0 FTE and 2,011 contractor hours at a derived government-paid rate of $726.39 per hour. In FY2025, invoiced labor reached $4.1 million across 14.0 FTEs, with no subcontractors engaged; the awardee self-performed all reported hours. The significant year-over-year increase in labor footprint reflects expansion of veteran crisis services delivery.
Quick answers
Who was awarded contract 36C10G24C0003?
36C10G24C0003 was awarded to The Mental Health Association Of New York City, Inc. by Headquarters (Department of Veterans Affairs) on May 1, 2024.
How much is contract 36C10G24C0003 worth?
The government has obligated $14,908,969 on 36C10G24C0003. Its potential value, with all options, is $29,230,857.
Which agency awarded contract 36C10G24C0003?
Headquarters (Department of Veterans Affairs) awarded 36C10G24C0003, with funding from Veterans Integrated Service Network 15 (Veterans Health Administration).
Was contract 36C10G24C0003 competed?
The extent of competition for 36C10G24C0003 was not competed. The government received 1 offer.
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