R422--Veteran Townhall Telecommunications for Dayton VAMC

The contractor will provide Veteran Townhall Telecommunications for the Dayton VA Medical Center (DVAMC) in Ohio. This includes hosting Veteran Tele-Town Hall meetings and delivering important information via Telephone Robocall Events to targeted Veteran audiences. The contract will run from 9/29/2023 to 9/28/2028, with an estimated value of $40 million.

List of services to be provided:

1. Telephone communications for Veteran Townhall Events.
2. Pre-event reminder calls with a pre-recorded message for each event.
3. Main event calls for up to 60 minutes in length, supported by a minimum of two call screeners for each event.
4. Polling ability during calls for all participants.
5. Post-event reports for each event via a secure website platform or encrypted email.
6. Submission of one invoice for each completed event within two weeks of rendering services.
7. Telephone Robocalls for all Veteran townhall events for up to 10,000 and 70,000 participants.
8. Recording and delivery of a pre-recorded message of up to 60 seconds in total duration for each event.