Q999--VISN 09 DME Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 9 is seeking to procure Durable Medical Equipment (DME) services for veterans across five VA Medical Centers in Tennessee and Kentucky. The contractor will be responsible for storing, delivering, installing, and maintaining government-owned DME including wheelchairs, hospital beds, patient lifts, and other mobility equipment, while providing 24/7 emergency service, maintaining dedicated storage facilities, and ensuring electronic inventory tracking. Key requirements include compliance with Medicare and Joint Commission standards, immediate safety hazard reporting, quarterly performance reviews, patient education services, and adherence to HIPAA privacy regulations through a Business Associate Agreement. The contract will be evaluated based on performance standards outlined in the Quality Assurance Surveillance Plan, with ratings ranging from Exceptional to Unsatisfactory across multiple service categories. Proposals are due by July 10, 2025, with the contract period running from October 1, 2025, through September 30, 2030.

This solicitation is set aside exclusively for Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and will be awarded as an Indefinite Delivery/Indefinite Quantity (IDIQ) contract with a maximum value of $7 million and a total estimated contract value of $19 million. The government reserves the right to make single or multiple awards to cover the five medical facilities located in Memphis, Nashville, Murfreesboro, and Mountain Home, Tennessee, as well as Lexington and Louisville, Kentucky. The contract structure includes five one-year ordering periods with pricing for individual DME trips, two-person trips, repair and maintenance services, and emergency services, with quantities varying by location and Memphis having the highest volume of individual DME trips at 1,200-1,350 per year. Service requirements include equipment pickup, repair, sanitization, patient education, and compliance with prevailing wage determinations specific to each geographic location, with wage rates ranging from approximately $10.35 to $47.63 per hour depending on occupation classification and location.