Q201--NEW Jonesboro CBOC Services

The Department of Veterans Affairs Veterans Health Administration Veterans Integrated Service Network 9 is seeking sources for Community Based Outpatient Clinic (CBOC) Services in Jonesboro, Arkansas through this pre-solicitation notice issued on November 28, 2025. The procurement aims to establish a new CBOC facility to provide comprehensive primary care and mental health services to Veterans in eight Arkansas counties, including Craighead, Crittenden, Cross, Lee, Mississippi, Phillips, Poinsett, and Saint Francis. Key contract requirements include staffing a full clinical team with a physician director, primary care providers, nurse care managers, clinical pharmacists, social workers, and mental health professionals to deliver services Monday through Friday, 8:00 a.m. to 4:30 p.m., with optional extended and weekend hours. The evaluation criteria will focus on contractors' small business status, federal contracting experience, organizational capability, potential risks, and demonstrated qualifications in healthcare service delivery. Interested contractors must complete the provided questionnaire and submit responses by December 17, 2025, at 10:00 a.m. Central Time to Laura Edelman at the Network Contracting Office 9 in Murfreesboro, Tennessee. All respondents must be registered in SAM, and those claiming Service-Disabled Veteran-Owned Small Business (SDVOSB) or Veteran-Owned Small Business (VOSB) status must be verified in the VetBiz Registry.

This procurement carries no set-aside designation and represents a new contract rather than an incumbent operation, as indicated by the recent amendment clarifying patient enrollment estimates. The anticipated contract structure includes a one-year base period with nine one-year option periods, with award expected within four to six months. Reimbursement will be based on a monthly capitated rate, though specific contract values are not disclosed in the pre-solicitation materials. The NAICS code 621498 applies, with a small business size standard of $25.5 million, and the Product Service Code Q201 designates this as a Medical-Managed Healthcare procurement. The solicitation estimates approximately 2,100 Primary Care Veterans and 575 Mental Health Veterans to be served annually at the new Jonesboro facility, representing a significant healthcare delivery requirement for the VA in the region.