Purchase of Biacore T200 Surface Plasmon Resonance Service Plan.
Closed Pre-Solicitation Posted
- Solicitation number
- 75N98026Q00837
- Agency
-
Office of Logisitics and Acquisition Operations
National Institutes of Health, Department of Health and Human Services
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 334516 Analytical Laboratory Instrument Manufacturing
- Place of performance
- Bethesda, Maryland 20892, United States
- Points of contact
Notice details come from SAM.gov. Updated .
About this opportunity
The National Institute of Diabetes and Digestive and Kidney Diseases, part of the National Institutes of Health, intends to solicit a comprehensive 12-month Full Care Service Agreement for a Biacore T200 Surface Plasmon Resonance instrument, with responses due by July 30, 2026. The requirement is sole-source to the original equipment manufacturer or authorized representative, as the system requires proprietary hardware, replacement parts, diagnostic software, and manufacturer-specific service procedures that only the original manufacturer is qualified to provide.
Work is performed on-site at the NIH facility located at 9000 Rockville Pike, Building 8, Room 421, Bethesda, Maryland 20892, supporting the Laboratory of Bioorganic Chemistry. The service agreement shall include unlimited on-site corrective maintenance and repair visits with an eight-hour emergency response time for telephone or remote support and a three-day on-site response window for emergency repairs. The contractor must provide one scheduled preventive maintenance visit during the coverage period that includes comprehensive system inspection, calibration, performance verification, full system diagnostics using manufacturer-proprietary software, and replacement of critical wear components as identified. All labor, travel, and genuine manufacturer replacement parts required to maintain the instrument within manufacturer specifications are included. Service must be performed by manufacturer-trained and certified service engineers. The data generated by this instrument support NIH-funded studies and scientific publications.
Notice text
Requirements:
The Biacore T200 incorporates specialized microfluidics, optics, and proprietary software that require routine preventive maintenance and manufacturer-certified service to maintain performance within factory specifications. Accurate and reproducible data are dependent on the proper operation and calibration of these integrated components. Because the system utilizes proprietary hardware, replacement parts, diagnostic software, and manufacturer-specific service procedures, only the original manufacturer is authorized and qualified to perform comprehensive maintenance and repairs.
Maintaining the instrument within manufacturer specifications is essential to ensure reliable operation, minimize downtime, preserve data quality, and support the laboratory's ongoing research activities. The data generated by this instrument contribute to NIH-supported studies and are used to support scientific publications and other research outcomes.
3.0 OBJECTIVE
The objective of this requirement is to procure a comprehensive manufacturer service agreement for the Biacore T200 Surface Plasmon Resonance instrument to ensure continued operation within manufacturer specifications. The service agreement will provide preventive maintenance, repairs, replacement parts, technical support, and performance verification necessary to maintain reliable instrument performance, minimize downtime, and support uninterrupted research activities conducted by the Laboratory of Bioorganic Chemistry at the National Institute of Diabetes and Digestive and Kidney Diseases.
4.0 CONTRACTOR REQUIREMENTS
The contractor shall provide a comprehensive manufacturer service agreement for the Biacore T200 Surface Plasmon Resonance instrument. At a minimum, the service agreement shall include:
- All labor, travel, and replacement parts required to maintain the instrument in accordance with the manufacturer's specifications.
- Unlimited on-site corrective maintenance and repair service for equipment malfunctions during the period of performance.
- One scheduled preventive maintenance visit during the coverage period.
- A comprehensive system inspection, calibration, performance verification, and full system diagnostics using manufacturer-proprietary service software.
- Replacement of critical wear components identified during preventive maintenance to maintain optimal instrument performance and reliability.
- Service performed by manufacturer-trained and certified service engineers using genuine manufacturer replacement parts.
- Preventive maintenance scheduled in coordination with laboratory personnel to minimize disruption to ongoing research activities.
- Technical support and service response consistent with the manufacturer's standard service agreement.
These services shall maintain the Biacore T200 in proper operating condition and within manufacturer performance specifications to ensure reliable, accurate, and reproducible research results.
5.1 TASK AREA 1 – Full Care Service Agreement
The Contractor shall provide a twelve (12) month manufacturer Full Care service agreement for the Biacore T200 Surface Plasmon Resonance instrument. The service agreement shall include:
- All labor, travel, and replacement parts required to maintain the instrument in accordance with manufacturer specifications.
- Unlimited corrective maintenance service and repair visits during the period of performance.
- One scheduled preventive maintenance visit, including system diagnostics, calibration, performance verification, and replacement of critical wear components as required.
- Manufacturer-trained and certified service engineers.
- Use of genuine manufacturer replacement parts and proprietary diagnostic software.
- Remote and telephone technical support with an initial response within eight (8) business hours for emergency service requests.
- On-site response within three (3) business days for emergency repair requests.
5.2 TASK AREA 2 – On-Site Maintenance Services
The Contractor shall perform preventive and corrective maintenance services at the following location:
National Institutes of Health
9000 Rockville Pike
Building 8, Room 421
Bethesda, MD 20892
Files
| File | Type | Posted |
|---|---|---|
| Requirement 08.docx | DOCX document |
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