Product Information MAnagement (PIM) RFI

IT-Z
25 November 2013

 Dear Sir or Madam:

This letter is a Request for Information (RFI) only. The Army and Air Force Exchange Service (Exchange) is seeking sources to provide information from the industry for a Product Information Management (PIM) Software that is Hosted or is a Software as a Service (SaaS) Solution.

The objective is to provide the Exchange with a long term solution to manage their product information that will have the ability to streamline data collection, manage and enrich the data, and export or transfer the data content to various sales channels providing a consistent and positive experience for all Exchange customers. In addition, the solution will be able to standardize and cleanse existing product data and provide one master record of product data across the enterprise. The solution needs to be modular with the capability for future expansion.

The Exchange is a joint military activity providing quality merchandise and services to active duty, guard and reserve members, military retirees and their Families at competitively low prices. The Exchange returns earnings to the Army and Air Force to improve troops' quality of life and to provide a dividend to support Moral Welfare Recreation (MWR) programs with revenues in FY11 totaling $10.3 billion. The Exchange operates more than 3,100 facilities worldwide, in more than 30 countries, five U.S. territories and 50 states.

The desired requirements are outlined in attachment 1. The Exchange may use the information gathered to further evaluate and/or refine our requirement for a possible future multiple source solicitation.

The solicitation package may be accessed at http://partners.aafes.com/aafessolicitations/default.aspx?WebID=810e3c5c-507b-4d82-9090-8b83770b7dfd

Once at the site, please click on:
Solicitations on the Street
Indirect - Information Technology
Product Information Management (PIM) RFI

If you are interested in this potential upcoming procurement, please provide:

1. Responses to the desired requirements and how you meet these.
2. Current software version.
3. What type of technical support is available and hours available?
4. How often are upgrades released?
5. Please include minimal and optional hardware requirements.
6. Please provide a brief summary of your company including:
a. How long you have been providing this technology.
b. A white paper describing your technology.
c. List of major customers using this technology.
7. Is your company interested in receiving our Request For Proposal (RFP) should we issue one for this effort? If so, please provide contact information for your company.
8. Does your company have a GSA Schedule or a NASA SEWP contract or any other Government Wide Acquistion Contract (GWAC) that could be used for a purchase?

Please feel free to add any additional information that the Exchange needs to consider for a solution. Your responses may be used to further evaluate and/or refine our requirement.

Again, this is a Request for Information only. The Exchange is not seeking a firm price quote. However, the Exchange does want to understand how the industry prices these solutions. Please provide your standard list pricing information with your response. DO NOT INCLUDE A PRICE QUOTE. In the event the Exchange solicits, price quotes will be requested at that time.

Responses to this RFI are required by 2:00 PM on Thursday, 12 December 2013 via email to durhamp@aafes.com. The solicitation will be issued only to those companies that respond to this request.

Sincerely,

PATRICIA DURHAM, C.P.M.
Contracting Officer