Preventive Maintenance for EpMotion Liquid Handling System

The Food and Drug Administration Office of Acquisition and Grant Services seeks preventive maintenance and repair services for an Eppendorf EpMotion liquid handling system (S/N: 5075LI307568), with quotes due by 2:00 pm CDT on September 3, 2026.

Place of performance is the FDA's Center for Biologics Evaluation and Research in Silver Spring, Maryland. The contract type is Firm-Fixed-Price with a base year (September 14, 2026 through September 13, 2027) plus four option years, each for 12 months of service. NAICS code is 811210, Electronic and Precision Equipment Repair and Maintenance; PSC code is J066.

Minimum technical requirements include one planned on-site preventive maintenance visit annually for routine certification and calibration, priority technical support Monday–Friday 8:00 AM to 5:00 PM Eastern Time (excluding federal holidays), on-demand on-site corrective maintenance visits with a 5 business-day response target, remote diagnosis and support with digital tools, direct access to the manufacturer's call center staffed by senior engineers, software and firmware updates, and services performed by formally trained and certified technicians following OEM specifications. Offerors must submit comprehensive field service reports documenting all work performed. All pricing must be inclusive of labor, travel, and replacement parts. Payment terms are Net 30 days after government acceptance of a proper invoice submitted via the Department of Treasury's Invoice Processing Platform, with invoices and payments made monthly in arrears. Non-OEM vendors must demonstrate prior experience servicing this equipment with qualified technicians, established OEM supply chains, and client references. The procurement is not set-aside for small business.