Preventive Maintenance and Repair Service Agreement for Emulate ZOE CM1 and CM2 Culture Modules

The FDA Food and Drug Administration Office of Acquisition and Grant Services seeks preventive maintenance and repair services for Emulate ZOE CM1 and CM2 culture modules, with quotes due June 30, 2026 at 10:00 a.m. Central Time. This is unrestricted full and open competition with no set-aside.

Place of performance is the FDA White Oak Campus in Silver Spring, Maryland. The procurement requires service engineers trained and certified by Emulate Inc., using OEM specifications and OEM-certified parts and components. All contractor costs for labor, travel, parts, shipping, and handling are included in the quoted price.

The contract covers four specific culture module units (ZOE-CM1-00142, ZOE-CM1-00141, ZOE-CM2-00237, ZOE-CM2-00235) with a split performance period: 12 months of preventive maintenance for the two CM2 units (July 1, 2026 through June 30, 2027) and 6 months for the two CM1 units (July 1, 2026 through December 31, 2026). Services include one scheduled on-site preventive maintenance visit per instrument annually with consumables included, unlimited corrective maintenance and repairs following two business days of unsuccessful remote troubleshooting, unlimited software and firmware updates, unlimited technical support Monday through Friday excluding federal holidays, and functional QC testing during preventative maintenance. The firm fixed-price contract begins July 1, 2026, with payment Net 30 days after government acceptance through the Department of Treasury Invoice Processing Platform.

The NAICS code is 811210, Electronic and Precision Equipment Repair and Maintenance, with a $34 million small business size standard. Evaluation criteria weight technical capability and past performance (requiring experience within the last three years on the same or substantially similar equipment) higher than price. The contracting officer is Nick Sartain at nick.sartain@fda.hhs.gov or 301-796-1988.