Preventative Maintenance for Agilent Technologies HPLCs and GCs with associated detectors

This Notice of Intent is not a request for competitive proposals.  No solicitation documents are available

The United States Department of Agriculture (USDA)/Animal Plant Health Inspection Service (APHIS)/ National Wildlife Research Center, in  Fort Collins, CO  intends to award a sole source, five-year Blanket Purchase Agreement against GSA Contract GS-07F-0564X  to Agilent Technologies, Inc. / SAM UEI:  SD9JZ9S7MEA6   CAGE Code:  0YSC6,  to  provide service and preventative maintenance for the facilities’ Agilent Technologies High Pressure Liquid Chromatography (HPLCs)  and Gas Chromatography (GCs) with associated detectors.  The total estimated dollar value is  $ 593,799.25  for a  period of five years from  06/01/2024 – 05/31/2029

Agilent will provide on-site repair within 3 business days of a services request.

They will provide factory recommended software and firmware updates/upgrades, engineering upgrades and maintenance procedures for all instrumentation and software. 

The software will include Open Lab, Masshunter, and Mass Profiler software packages. Agilent will use only OEM and not third party or remanufactured parts.  There is no upper limit on the cost for any repair and no further authorization from management is needed to complete a repair request.

Agilent is also offering a Remote Advisor option on some models.  This allows on-line tracking of problems and faster diagnosis and responses for repairs. 

Remote Advisor supported instruments include:

   •   Agilent LC models: 1100 and 1200 Infinity Series

   •   Agilent GC models: 6850, 7820A, 7890 Series

   •   Agilent LCMS models: single quad 1946, Q-TOF 6140 Series, triple quad 6400 Series

   •   Agilent GCMS models: 5973-5977A Series

   •   Waters LC models: Alliance and Acquity

Remote Advisor is a real-time support and reporting tool that works on Agilent and non-Agilent systems regardless of the controlling software or chromatography data system in use.

Assist: Virtually eliminates trial and error troubleshooting to quickly resolve problems

Reports: Monitor and optimize equipment utilization and effectiveness

Alerts: Prevent downtime and reduce sample re-work with real-time alerts

Agilent is also offering module replacements at no charge for any modules or instruments which cannot be repaired.  The USDA/WS Facility in Ft. Collins, CO will be able to ship broken modules to them and they will replace it with the same module free of charge.

Base Year Cost and Option Year Cost = $118,755.85 (quote obtained from service provider)

The authority and supporting rational (see 8.405-6(a)(1)(i) (B) Only one source is capable of providing the supplies or services required at the level of quality required because the supplies or services are unique or highly specialized and a demonstration of the proposed contractor's unique qualifications to provide the required supply or service.

• To our knowledge the property or services needed are available from only one responsible qualified source at this time and no other type of property or services will satisfy these needs.

• As the company which manufactures these instrument, Agilent Technologies is the only company that can provide the software and firmware updates and proprietary factory recommended upgrades and service notes needed. 

• Only factory certified engineers with access to ongoing factory updates are to be used; proof of training records beyond basic operator training is required.  Any training or updated training must be recent (within 1-2 years) and cover all modules of a system.

•   Agilent does not authorize any other companies to provide services on Agilent Instrumentation.  They do not have current manufacturer’s certified service training on software, hardware, or firmware used in the operation of the instruments.

This Notice of Intent is not a request for competitive proposals.  No solicitation documents are available and telephone requests will not be honored.  However, if a firm believes it can meet the requirements it must furnish information about its products and services to the Contract Specialist listed on this notice by 4:00pm. Mountain Time (MT)  on or before  the closing date of this notice.   Supporting evidence must be furnished in sufficient detail to demonstrate the ability to comply with the above requirement.  The North American Industry Classification System (NAICS) code for this acquisition is 811310 Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance, and the  Small business size standard is $ 12.5Mil.

Responses received after the response date or without the required information will be deemed nonresponsive to the synopsis and will not be considered. Capability statements may be sent (via email only)  to:  Carol.Dingess@.usda.gov.