Prepaid Postage and Equipment

The Department of the Army Materiel Command Mission and Installation Contracting Command Fort Eustis seeks a prepaid postage service solution to support official mail processing operations at the United States Military Academy's Directorate of Admissions, with responses due May 29, 2026. The procurement is Full and Open with no set-aside; bidders must be registered Small Businesses as GSA Contract holders under NAICS 339940.

Place of performance is West Point, NY. The contractor shall provide prepaid postage software with both downloadable and web-based client access across multiple browsers (Microsoft Edge, Google Chrome, Mozilla Firefox, or equivalents), administrative controls, printing capability from network and locally connected desktop printers, reporting functionality, technical support, and three digital mailing scales at no additional cost. The solution must support Government-furnished Windows operating systems and comply with applicable Federal and Department of Defense cybersecurity requirements.

The contract is Firm-Fixed-Price with a 12-month base period and four optional 12-month renewal periods at Government discretion. Performance standards mandate 99 percent system availability during Government business hours, technical support response within one business day, and critical system issue resolution within two business days. Deliverables include system configuration, administrative role setup, user documentation, and quarterly postage expenditure reports. The contractor must designate a dedicated Point of Contact responding to inquiries within one business day, with contact information provided within five business days of award. Questions and responses should be directed to Soung Gibbons at soung.h.gibbons.civ@army.mil.