Post-warranty Preventive Maintenance and Repair Services Cytek Aurora Flow Cytometer System

The Food and Drug Administration's Center for Drug Evaluation and Research seeks post-warranty preventive maintenance and repair services for one Cytek Aurora 5 Laser Flow Cytometer System and one Cytek Sample Loader at its Silver Spring, Maryland facility, with quotes due June 8, 2026. The procurement is a total small business set-aside under NAICS 811210.

Place of performance is the FDA facility in Silver Spring, Maryland (Building 64, 10903 New Hampshire Avenue, Silver Spring, MD 20993). The contractor must provide one scheduled on-site preventive maintenance visit annually (including parts), unlimited on-site corrective maintenance and repairs within two business days of service request, Monday-Friday technical support from 8:00 A.M. to 5:00 P.M. Eastern Time (excluding federal holidays), and access to OEM technical developments and software updates. All work must be performed by OEM-trained and certified service engineers using OEM-certified replacement parts per OEM specifications. The contractor must deliver service records and field service reports for each maintenance call detailing work performed, parts replaced, and technician information.

The contract is firm fixed price with one base year (August 18, 2026 through August 17, 2027) plus four one-year option periods. Pricing must be all-inclusive of labor, travel, and parts. Evaluation weighs technical capability and past performance as relatively equal and collectively more important than price, with price as a significant consideration. Quotes are due by email to warren.dutter@fda.hhs.gov only. Payment terms are net 30 days after government acceptance, submitted electronically through the Treasury Invoice Processing Platform. The contracting officer is Warren Dutter (301-796-2486).