PKA - Customer Service Representative - McConnell AFB

Closed Solicitation Posted

Solicitation number
FA462124Q0025
Agency
Responses due
Set-aside
Total Small Business

Opportunity facts

PSC
G099 Social- Other
Place of performance
McConnell AFB, Kansas 67221, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of the Air Force, Air Mobility Command is seeking a Women-Owned Small Business (WOSB) to provide customer service representative services for the Military & Family Readiness Center at McConnell Air Force Base. The contractor will be responsible for administering the base Family Services Program and assisting with the Base Relocation Program. Key requirements include having basic administrative and communication skills, complying with base security and environmental requirements, and adhering to the Service Contract Act wage determination. Offerors will be evaluated on their technical approach, past performance, and price, with past performance being an important factor. Proposals are due by July 22, 2024.

This is a firm-fixed price contract with a five-year base period and four one-year option periods. The incumbent contractor is Indalecio Naori under contract FA462119CA042 for $62,400. The anticipated labor category is Customer Service Representative II, with 1,040 labor hours per year. The work is to be performed on-site in Wichita, Kansas and is set aside for WOSB concerns.

Notice text

2 versions

Update #2 · Latest ·

The 22 FSS is in need of a customer service representative for the Military & Family Readiness Center. See attached documents for details. 

Amendment 1 - Questions and answers uploaded and solicitation instructions to offerors updated to include technical volume.

Update #1 ·

The 22 FSS is in need of a customer service representative for the Military & Family Readiness Center. See attached documents for details. 

Files

Notice history

Notice Type Posted
This notice Latest solicitation Solicitation
PKA - Customer Service Representative - McConnell AFB Original Pre-Solicitation

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