Pipette Calibration and Accessories

The Indian Health Service, Phoenix Area Office seeks pipette calibration equipment and services for Phoenix Indian Medical Center, with responses due May 11, 2026. The procurement is an Indian Small Business Economic Enterprise set-aside, restricted to Native American-owned small businesses.

Place of performance is Phoenix Indian Medical Center, 4212 N. 16th Street, Building 9, Phoenix, Arizona 85016. The requirement encompasses one each of a Pipette Calibration System (PCS-510), installation validation training and guide, ArtelWare software compliance key, Advanced Care Service Agreement, and associated PCS kits. All equipment must be new; remanufactured or gray market items are not acceptable. The vendor must be an Original Equipment Manufacturer authorized dealer, distributor, or reseller with OEM warranty and service maintained by the manufacturer in accordance with OEM terms and conditions.

The PCS-510 must meet specific technical specifications including acquisition of 10 data points in less than 3 minutes, volume range of 0.1 mL to 5000 mL, uncertainty of 0.6%, and random error of 0.3%. The system must operate between 15°C to 30°C, include USB connectivity with built-in 2D barcode scanner, measure 8.8" W × 13" L × 5.8" H, and weigh 13 lbs. ArtelWare 2.4 software must be pre-installed with Windows 11 and SQL Server 2022 or newer. The contractor must provide yearly service agreements covering all labor, travel, parts, and software upgrades at no additional cost, with 24/7/365 technical support and four-hour emergency response time. Two off-site training slots annually at Advanced Instruments' Westbrook, Maine facility plus on-site training are required at no cost. Period of performance is one base year plus four one-year option years, with delivery and installation within 90 calendar days of award. FedRAMP authorization at Moderate or High impact level is required for cloud-based services. Responses must include authorized distributor documentation and ISBEE representations and certifications, submitted to phillip.wendzillo@ihs.gov by 5:00 PM EDT May 11. The government will not split this requirement; all items and services must be quoted together. NAICS 339113, PSC 6515.